UX Writer

UX Writer

• Remote Worldwide
• Full-Time

We’re growing! Don’t miss the opportunity to be part of our global team as our UX Writer.

About us:

At iVisa we believe that traveling should be simple. That’s why over 1.1 million travelers have chosen us to facilitate their photos, passports, visas, and other travel documents. We are the easiest, fastest, and simplest solution in the market. Our company is growing 100% year on year. We know our biggest strength is our people and we’re looking for the right new team members to help propel our culture and achieve our goals. Above all else, we always have fun!

The UX Writer will plan and write clear, concise, and on-brand copy with the aim of improving the user interface. Proofread and edit content for accuracy, grammar, and style. Conduct user research, competitive analysis, and content audits to identify opportunities for improvement. Use insights from data analysis and user feedback to refine and optimize content and interactions. Collaborate with business developers, product managers, designers, engineers, and other stakeholders to create effective user experiences.

What would you do?

• Create intuitive copy that helps users navigate with ease through our digital products, including application forms, definitions, buttons, labels, chatbots, and error messages.
• Become an expert on our digital products, distilling complex ideas and technical information down into language that’s approachable by users.
• Ask the right questions of product owners (launches team) to clarify processes and communicate them back to users in a language they understand.
• Collaborate with designers, data owners, product managers, and senior leaders to produce meaningful and effective content.
• Be the point of contact for any inconsistencies or improvement ideas for copy.
• Able to defend your content decisions with executives, and can negotiate edits with diplomacy and an open mind.
• Ensure consistency and coherence across surfaces and in alignment with iVisa’s voice and tone guidelines.
• Work on individual assignments and support the execution of team projects to meet department OKRs.

What are we looking for?

• 5 or 6 years of UX writing and content strategy experience with digital solutions and brands.
• Excellent written and verbal communication skills.
• Experience working on digital products, specifically websites, mobile apps, and cloud-based solutions.
• Experience writing content for multiple channels, including landing pages, emails, SMS, push notifications, and short articles.
• Familiarity with design and rapid prototyping tools: Figma, and Adobe Creative Cloud apps.
• Experience with maintaining an online documentation repository using either a content management system (Confluence).

What we offer?

• Remote-first: work from everywhere.
• The opportunity to collaborate and learn from Data Analysts, UX Designers, Software Developers, Engineers, and many other experts.
• Work in a hyper-growth, dynamic, and international environment. Run in a highly tech-minded company with top of line tools.
• The opportunity to help build a company that will continue to redefine the travel industry.
• Transparent company culture with flat hierarchies (and super cool coworkers).
• Lots of responsibility and a real chance to make an impact.

iVisa ensures equal employment opportunity to all employees and applicants without discrimination or harassment based on race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, marital status, or medical condition.