Software Quality Analyst

Title: Software Quality Analyst

Location: United States

Full Time

The Program Validation Software Quality Analyst must quickly learn and assimilate new information, employ the appropriate level of tact and diplomacy needed for maintaining a cooperative relationship with internal partners, ensure professional and effective communication (verbal and written) with both technical and non-technical people at all times, whether related to participation in project meetings, problem reporting, status of assigned projects, or resolving issues with internal customers, business units, developers, or effectively coordinating testing efforts with other areas.

The PV Software Quality Assurance Analyst owns the testing and validation efforts of assigned legacy, PearsonAccessNEXT and CORE platform programs including appropriate integration with client-server technologies, and is responsible for the following activities:

Location: Remote within the United States

Primary Responsibilities:

• Partner with a variety of technology personnel including Project Managers, business analysts, data analysts, and software developers to ensure on-time delivery of software validations.
• Own testing activities for assigned programs.
• Accountable for on-time completion of assigned tasks.
• Analyze and understand requirements for completeness and testability, including summarize testing status, risk, and issues.
• Create test plans, test cases & documented processes based on project documentation.
• Define and create test data.
• Execute manual and/or automated test cases to ensure program administration functionality meets specification for new and incremental product delivery consisting of software, configuration and metadata.
• Conduct verification activities including execution and evaluation of automation tools.
• Document, communicate, and track software defects through the issue tracking system.
• Support research, analysis, and regression testing during production issue resolution.
• Provide regular status of testing results.
• Ensure traceability between requirements and test cases.
• Review testing artifacts for accuracy and completion.
• Ensure PV process adherence through project lifecycle and auditing.
• Research and provide feedback to management on production issues.
• Support root cause analysis and future preventative action plans, if appropriate.
• Coordinate build artifacts and deployment communication for incremental software releases.
• Interface with project development members to assist with solving quality risks.
• Provide cost estimates in hours for delivery planning.
• Approve software and configuration change requests, including schedule changes.
• Coordinate resource coverage for overall work load and for planned absences.
• Identify inefficiencies, research and recommend solutions, and implement solutions.
• As assigned, identify, document, and implement department standards and procedures
• Apply continuous effort to acquire knowledge of various applications to gain proficiency.

Qualifications:

• Minimum of a Bachelor’s degree in MIS, Computer Science, and Mathematics, other related technical degree or equivalent work experience.
• Minimum of 3 years of experience in computer software development or software testing.
• Knowledge of overall SDLC, including build artifacts and deployment topologies.
• Demonstrated ability to produce high-quality testing artifacts and test preparation standards across multiple programs.
• Proven ability to execute test cases and log/track defects to ensure functionality meets software and customer specifications as well as resolve issues in execution.
• Demonstrated customer focus and team interaction for multiple programs.
• Proven ability to identify and solve difficult problems independently.
• Demonstrated skill of using appropriate and effective communication (both written & oral) to various audiences including management.
• Proven ability to identify, recommend option(s), and implement improved testing processes and procedures within team.
• Understanding of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio) and test management, requirement and documentation tools (QASymphony qTest, Jira, Confluence, etc.)
• Proven Applied knowledge of all prescribed systems, databases, processes and documentation methods and tools for requirement traceability, data creation and validation including but not limited to: PearsonAccessNEXT, qTest Manager, Jira, Confluence, DCT, Jenkins, SAS Enterprise Guide, Quality Monitoring Application, QTI Response Generator, ODM, SQL, NoSQL, Robomongo, CAWA.

Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the Colorado, California, Washington State, New York State and New York City laws, the pay range for this position is as follows:

• The minimum full-time salary range is between $75k – $80k.