Software Development Engineer III

Title: SDE III

Location: United States- Remote

LivePerson (NASDAQ: LPSN) is a global leader in trustworthy and equal AI for business. Hundreds of the world’s leading brands including HSBC, Chipotle, and Virgin Media use our Conversational Cloud platform to engage with millions of consumers safely and responsibly. We power a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Generative AI and Large Language Models for better business outcomes.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Every mind is invited to ask questions and actively seek new ways to achieve success and reach their full potential. We operate as one with a growth mindset. This means spotting opportunities, solving ambiguities and seeking effective solutions to challenges that make things better.

Overview:

We are part of the Messaging Engine team, the owners of UMS (Unified messaging system). UMS is the main backend messaging platform for LivePerson. It manages asynchronous messaging but is also involved with auto-messaging, shift schedule management, file upload URL requests, and more.

You will:

• Own the design and implementation of significant portions of the product development, and serve as a leader and mentor for other engineers in their areas of work
• Assist in setting the features, architecture, and best practices of the team, and have significant influence on our overall strategy
• Create a reliable, scalable, and high performance service requiring exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience building large-scale distributed systems
• Work on complex system software that achieves operational goals.

You have:

• Master’s degree in Computer Science, Computer Engineering, Mechanical Engineering or a directly related field plus three (3) years of experience as a software engineer or developer.

Three (3) years in the following (experience may be gained concurrently):

• Experience with Java in Data Structures and Algorithm Design
• Building High Scale Distributed Systems using one of the following: Jetty, Nginx, Websocket framework, REST, Apache Kafka, or ZooKeeper
• Experience with one of the following J2EE platforms: Java Servlets, JSP, JDBC, or JAX-RS
• Experience with one of the following SQL Databases: MySQL or Oracle
• Experience with one of the following NoSQL Databases: Couchbase, Cassandra, or Elasticsearch
• Experience building Enterprise systems with one of the following: Spring MVC or Spring Boot
• Experience with one of the following build technologies: Apache Maven, Git, TeamCity, Puppet, Docker, or Kubernetes

Two (2) years in the following (experience may be gained concurrently):

• Experience with one of the following JavaScript languages: Node.js or Angular JS
• Experience with one of the following Agile methodologies: Jira, ServiceNow, or Confluence

Benefits:

The salary range for this role will be between $150,000 to $165,000. Final compensation will be determined by a variety of factors, including, but not limited to, your location, skills, experience, education, and/or certifications. During the phone screening, the recruiter will provide the location-specific salary range for this role. Regardless of your personal situation or where you are in the world, LivePerson offers comprehensive and great benefits programs to meet your needs:

• Health: medical, dental, vision and wellbeing.
• Time away: Public holidays and discretionary PTO package for flexible days off with manager approval.
• Financial: 401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
• Family: parental leave, maternity support, fertility services
• Development: tuition reimbursement, native AI learning
• Additional: 24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts

Why you’ll love working here:

LivePerson is a hub for the ever-curious and proactive, offering a flexible work-life balance tailored to individual needs. With offices and WeWork locations worldwide, our flexible work policy provides our teams the freedom to work from their preferred environment. We’re very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.