Short-Term Disability Claims Processor (REMOTE)

Our dynamic and growing financial services company with 50 years of experience and customers nationwide is actively looking to add to our team. In our daily work delivering retirement, employee benefits, and life insurance products, we're guided by the principles of VALUE, TRANSPARENCY AND SUSTAINABILITY. That means we provide products and services people need at a competitive price, we communicate clearly and honestly so people understand what they're getting, and we build products that stand the test of time. We work hard and do what's right for our customers, communities, and employees. Join our team and share in our success as we work toward becoming the next national player in our industry. Summary: Maintain a superior level of genuine caring and empathetic customer service throughout all interactions. Take appropriate actions to earn the claimants and employer's trust and confidence. Anticipate customer needs and act. Work as a team to support one another through flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence. Make timely, accurate, and customer-focused Short-Term Disability, and/or Statutory Disability Insurance, and/or Absence Management claim decisions. Proactively reach out to clinical, vocational, employer, financial, and other informational internal and external sources to gather relevant data. Compare data to the applicable contract/administrative agreement and procedural documents. Conduct an analysis and engage peers and management as appropriate. Communicate verbally and in writing and fully leverage the claim system with accurate and comprehensive information. Qualifications: Bachelor's degree and at least 1 year of customer service experience. In lieu of a degree - 1-2 years of Short-Term Disability claims experience required. Intermediate skills in Microsoft Office. Details: 100% Remote Equipment provided. Schedule: Monday - Friday First shift (40 hours per week) Pay: $20 - $23/hr. with no Short-Term Disability Experience. Pay: Up to $26/hr. with Short-Term Disability experience. Pay cycle - Weekly Medical, Dental, and Vision Benefits offered. Start: 2/13 About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email (%) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.