Senior Technical Writer

Senior Technical Writer

Job Category: Development

Requisition Number: SENIO002132

Full-Time

Remote, USA

Job Details

Description

Senior Technical Writer
Remote, USA OneStream Software LLC

Benefits Offered Vision, Medical, Life, Dental, 401K
Compensation Range $95,000.00 – $110,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity Range may vary based on experience
Employment Type Full-Time

ABOUT THE JOB

We’re looking for a Senior Technical Writer to join our Technical Writing Team. In this position, you will review new features with Product Management and develop product documentation and learning materials including user HTML based documentation, reference guides, design guides, installation manuals, help documents, code Snippets, and video-based overviews and tutorials. You will lead projects and mentor other writers. This position requires effective planning, scheduling, research, writing, and collaboration skills.

Ideal candidates will be self-starters, accountable, driven, ethical, hard-working, personable, and persistent. We are looking for someone who has been around web-based, multi-tiered systems. You do not need to be an expert in the software development lifecycle, financial reporting & budgeting systems, databases, programming languages, APIs and the like, but exposure is expected, and this is the world you will live in. You must be effective working independently and with a team.

Minimal travel required, typically once per quarter.

RESPONSIBILITIES:

• Work with Development, Quality Assurance, and Product Management teams to understand OneStream XF Marketplace solution features to translate them into user documentation.
• Produce documentation which conveys complex technical ideas to a potentially non-technical audience.
• Ensure all documentation follows proper publishing and grammar standards.
• Produce release notes, installation, and upgrade guides for major releases.
• Create and edit videos for use on our Learning Management System and in our documentation.
• Reorganize, rewrite, and update existing documentation in MadCap Flare.
• Create documentation from scratch for new products.
• Lead and mentor other writers.
• Help define writing projects and determine priorities in coordination with manager and other writers.
• Develop and establish Technical Writing Best Practices, Content Outlines, Style Guides, Processes, and other Technical Writing guidelines.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

QUALITIES OF A SUCCESSFUL CANDIDATE

We are looking for someone who has been around web-based, multi-tiered systems. You do not need to be an expert in the software development lifecycle, financial reporting & budgeting systems, databases, programming languages, APIs and the like. However, previous exposure is expected to be successful in this realm.

DESIRED SKILLS AND EXPERIENCE

Formal Education and Certification

• BA/BS Degree in English, Technical Communications, Technical Writing, Communications, or Journalism. Exposure to Information Technology, Accounting, or Finance is a plus.

Knowledge and Experience

• 7+ years of relevant experience, such as technical writing, product documentation, or online publishing including experience with writing technical customer-facing materials.
• Experience with programs such as MadCap Flare, SnagIT, and Camtasia.
• Ability to work with company stakeholders across functional competencies and management levels.
• Ability to review and correct materials for content, style, grammar, spelling, and compliance with internal and external standards.
• Familiarity with accounting terms and systems is a plus.

Personal Attributes

• Ethical.
• Credible.
• Professional.
• Results-driven.
• Detail-oriented.
• Able to multi-task.
• Flexible and adaptable.
• Team player.
• Legally authorized to work for any company in the United States without sponsorship.

WHO WE ARE

OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, and IGSB. OneStream provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All this is delivered in a cloud platform designed to continually evolve and scale with your organization.

We are equally fanatical about our OneStream family members (formally known as employees). We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team. We have a casual dress environment and modern office.

WHY JOIN THE ONESTREAM TEAM

• Transparency around corporate structure, salary, and benefits
• Core value of customer success
• Variety of project work (not industry specific)
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream Software

OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

OneStream Software is an Equal Opportunity Employer.

#LI-Remote
#LI-KM1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)