Senior Software Engineer, Reliability

Title: Senior Software Engineer, Reliability, (Remote Working / US )

Location: Remote – USA

Senior Software Engineer, Reliability

About the team

The HubSpot Product team is made up of over 1000+ engineers, designers, product managers, and researchers. We’re passionate about building tools that help small and medium-sized businesses market, sell, and serve their customers and ultimately, grow better.

Those tools end up in the HubSpot application platform, which itself is made up of thousands of services, workers, and jobs spanning over 170 teams and thousands of repos. Our teams work autonomously to deploy these systems across a common infrastructure, up to 3,000 times a day. As we’ve grown to serve over 75,000 customers in 100 countries, reliability and stability have become just as important as speed and time to market. And as we’ve opened up our APIs, our product has moved to the core of many of our customers’ and partners’ businesses.

In 2019, we built an SRE team to help our product teams focus on delivering highly available and dependable products. This team is off to a great start: evangelizing, building tools, and embedding onto product teams. We are looking to grow this team by hiring engineers with an interest in reliability and scale. This is an opportunity to work on hard problems across a variety of domains with an experienced team of software engineers.

What you’ll do:

• Help product and infrastructure teams hold retroactive root cause analysis meetings, focusing on identifying remediations using a blameless process similar to the 5 whys methodology
• Embed on product and infrastructure teams directly to build more reliable, scalable software
• Conceive, design, and build infrastructure tooling that improves reliability across the entire product surface area, dealing with massive distributed scale
• Evangelize best practices around reliability engineering
• Proactively identify risks and advocate for engineering process, tooling, or work streams that reduce that risk in a customer centric way

What we’re looking for:

• Experience with Software Engineering, SRE culture, improving reliability with automation, chaos testing, and process improvement
• Experience designing and operating distributed systems and cloud infrastructure at scale
• Experience working collaboratively with other engineering teams
• Interest or experience implementing and iterating on process to improve outcomes with minimal disruption to team culture
• Interest or experience working across multiple stakeholders to drive effective change

Cash compensation range: 175000-210000 USD Annually

This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy from Katie Burke, HubSpot’s Chief People Officer.

The cash compensation above includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, all HubSpotters are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are based on a few different factors unique to each candidate, including their skills, experience, qualifications and other job-related reasons.

We know that benefits are also an important piece of your total compensation package. To learn more about what’s included in total compensation, check out some of the benefits and perks HubSpot offers to help employees grow better.

At HubSpot, fair compensation practices isn’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.