Title: Senior Product Manager
Location: Los Angeles, CA or Remote
About Atticus
At any given time, 15 million Americans are experiencing a crisis that requires urgent help from our legal system or government. The right assistance can transform their lives. But today, most never get it. Atticus is a startup on a mission to change that.
We’re reinventing a broken space: the $100 billion market for legal services for individuals. Through proprietary technology, a top-tier team, and a network of the nation’s best local law firms, we’ve taken a rare and exclusive commodity access to expert legal advice and referrals and made it free and available to everyone. To clients, we’re a source of trusted guidance and an easy way to find and hire a great lawyer. To lawyers, we’re a source of vetted clients and a way to build a practice they love while doing good. Today, most of our work involves helping disabled Americans qualify for government benefits. We also help victims of accidents, misconduct, and violence recover by getting compensation from insurance.
We’ve raised $28 million from top VC firms like Forerunner (Jet, Glossier, Warby Parker) and True Ventures (Peloton, Fitbit, Ring) and help more than 1,000 clients each month (see our 6,500+ five-star reviews). We’re small but moving fast our team has grown from 16 to 50 over the past year and we’re seeking great people to help in our mission.
The Job
To provide a great experience for a client, we have to do a lot quickly: Understand their situation, identify their needs, give advice, match them with the right lawyer, connect them to that lawyer, convince both parties to work together, and formalize the arrangement all while doing our best to make a complex and scary system feel simple, accessible, and human. We’ve managed to do all of this in a way that users love, but we’ve done it by leaving some parts of the process quite manual… which means we can only scale so far.
Your job is to change that: to lead the effort to transform our product into a platform that can serve millions of people. We’ve structured this role to provide meaningful ownership of our lawyer-facing and internal products, as well as exposure to all of our client-facing products. You’ll craft a strategic plan and roadmap, then coordinate our teams design, engineering, and client service to implement it. You’ll own key metrics and outcomes, and get to think holistically about how to achieve them. The role mixes strategy, data analysis, product design, and a lot of people management. It’s a hard job, with huge potential for impact, promotion, and building a team.
You will be tasked with owning, maintaining, and expanding our core products. We are looking for someone with a unique combination of strategic prowess and operational acumen to drive this. An ideal candidate is a self-motivated, independent problem solver who is excited to ask questions, dive into the details, make recommendations, and drive results.
You will work with our VP Product & Director of Product, but work across many teams (including the lawyer network, engineering, business operations) to adapt and develop solutions to stakeholder problems. It’s a pathway to several options, including staying here and growing as a product leader.
Responsibilities
Qualifications
Critical:
Bonus / Nice-to-Have:
We are strongly committed to building a diverse team. If you’re from a background that’s underrepresented in tech, we’d particularly love to meet you.
Benefits
This is a rare opportunity to join a startup that has strong traction (substantial funding, well-respected backers, tremendous growth, and many happy customers) but is still small enough that you can have a huge impact and play a role in shaping our culture.
We’re a certified B Corporation tackling a critical social problem. Our mission to help people in need drives everything we do, and your work here will touch many lives.
We offer competitive pay including equity and generous benefits:
Today, about half our team are in Los Angeles or Phoenix (where we have offices) and half are fully remote and spread across the U.S. There are two options for this job:
In short: You can do this job well remotely, and we’re committed to empowering everyone with flexibility. But we care a lot about building a great culture and we think some interactions need to happen in person, so we put a lot of thought into retreats, offsites, and other ways to gather.
As for Covid: When the pandemic started, we immediately shifted to fully remote to protect our team and shuttered our office. Today, everyone on the team is vaccinated, and many come in often (though we don’t require it). Going forward, you can expect that vaccinations will be required for all employees (unless medically unable) and that if a variant emerges that makes in-person work unsafe for vaccinated people, we’ll close our office, cease any travel, and do whatever it takes to protect and support our team.