Senior Network Engineer - Remote - US

TTEC Digital is seeking a Senior Network Engineer to join our Cisco Interactions Experience team. This is a remote, telecommute role located in the US. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical capabilities, as you are. Whether you're the Engineer, Architect, Account Manager, Practice Leader or Sales Executive we need your talent to help us in our exciting journey to success! What you'll be doing: The ideal candidate will leverage their design, architecture, implementation, support and administration experience to improve and expand our cloud based solution. This is an excellent career opportunity for individuals with a network focused architecture background who would like to step into collaboration solutions in a hosted environment. What you'll bring to us: Design and implement advanced service provider network solution to support customer segmentation on a virtualized cloud platform. Work with storage and virtualization team to ensure the underlying network can support future growth and security. Maintain existing platform and mentor junior resources. Train support resources for day 2 support and operations Owns the process to establish network connectivity with new customers using a variety of network connectivity methods. Provides technical knowledge and problem-solving skills to support complex network issues Communicate effectively with large enterprise customers and small businesses. Interact with Security and Compliance teams to ensure solution conforms to corporate standards and security best practices. What skills you'll need: 7 years experience in network design, implementation support, and security of complex LAN/WAN environments carrying VoIP and data. 3 to 5 years carrier network architecture experience. Advanced troubleshooting and support experience of network solutions that include: Cisco Nexus and Catalyst switches, Cisco UCS Servers, Cisco ASA 5500 Series, VMware, EMC Storage platform, multiple network carriers, and Voice Over IP. Experience with Cisco Nexus switches and UCS infrastructure Experience with QOS and network virtualization Cisco ACI Cisco SD-WAN Cisco Firepower Firewall and IPS Platforms CCNA is required CCIE is a plus Ability to obtain a government security clearance Who we are TTEC is a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our nearly 60,000 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. COMPENSATION & BENEFITS The anticipated range for individuals expressing interest in this position is $115,000 - $165,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. Benefits available to eligible employees include the following: Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off For more information about TTEC, visit or search throughout social media to engage in the global conversation "TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it check out some our women in leadership and diversity awards on " '