Senior Analyst, Client Analytics (Remote)

Gallagher Bassett is the premier provider of global claims services, dedicated to exceptional customer service and demonstrably superior outcomes. GB helps people, teams and businesses overcome adversity and loss through the guiding expertise of over 5,000 claims professionals, all committed to going beyond expectations in the continuous pursuit of a better way. Position Summary: Our Client Analytics team is growing and is looking to hire a Senior Analyst that will provide consultation to our largest customers on ways to achieve superior claims results. In this role, your leadership will focus on four key areas of emphasis: Designing and executing client studies analyzing claim trends relative to both historical experience and relevant benchmarks. Packaging insights for polished presentation to the client Identifying program improvement opportunities for clients through the execution of analytical stories with quantified impact Actively participating in client meetings relative to program performance Demonstrating superior outcomes that have resulted from work performed This position can be entirely virtual/remote/work from home and you can sit anywhere in the US. Additional Responsibilities: Oversees the generation of custom analyses, identifying distinct areas of opportunity for clients, along with specific recommendations to capitalize on those opportunities Proactively monitors key performance indicators and identifies how to intervene when appropriate Develops custom reports and dashboards based on client specifications Creates highly polished presentations for clients as required Tasked with solving problems of moderate to high complexity Conducts primary and/or secondary research to identify required data to solve a given business question Drafts white papers on trends that impact the insurance or workers compensation industries Oversees build-out of tools/technology corresponding to above responsibilities Qualifications: Bachelor's degree required; Master's degree preferred 4 or more years of experience with quantitative analysis on insurance and/or claims Ideally commercial auto liability claims Proficient with Excel, SQL and PowerPoint Ideally experienced in advanced analytics tools like R, Python, Power BI, or Tableau Demonstrated experience in a client-facing role or working with senior management Willingness to travel up to 20% Work Traits: Critical Thinking, Leadership, Comfortable presenting in front of clients and senior management, Complex Problem Solving, Deductive Reasoning, Mathematical Reasoning, Excellent Judgment & Decision Making skills, and Excellent Communication Skills U.S. Eligibility Requirements: Interested candidates must submit an application and resume/CV online to be considered Are you 18 years of age or older or can you demonstrate legal capacity to enter a contract? Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation Must have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Gallagher hires U.S. citizens, permanent residents, asylees, refugees, and temporary residents. Temporary residence does not include those with non-immigrant work authorization (F, J, H or L visas), such as students in practical training status. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Gallagher will require proof of work authorization Must be willing to execute Gallagher's Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality and non-disclosure Gallagher offers competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function) training programs, matching gift program, and more. Gallagher believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Additional Information Salary Range: 00 annually