Senior Accounts Receivable Specialist

Senior Accounts Receivable Specialist

Nashville, TN
Remote – Alabama
Remote – Maryland
Remote – Maine
Remote – Louisiana
Remote – Kentucky
Remote – Kansas
Remote – Iowa
Remote – Indiana
Remote – Wyoming
Remote – Oregon
Remote – Wisconsin
Remote – New Hampshire
Remote – Nevada
Remote – West Virginia
Remote – Nebraska
Remote – Washington
Remote – Montana
Remote – Virginia
Remote – Missouri
Remote – Vermont
Remote – Mississippi
Remote – Utah
Remote – Minnesota
Remote – Texas
Remote – Ohio
Remote – Michigan
Remote – Massachusetts
Remote – South Dakota
Remote – South Carolina
Remote – North Dakota
Remote – Rhode Island
Remote – North Carolina
Remote – Pennsylvania
Remote – New York
Remote – New Mexico
Remote – New Jersey
Remote – Illinois
Remote – Idaho
Remote – Georgia
Remote – Florida
Remote – Delaware
Remote – DC
Remote – Connecticut
Remote – Colorado
Remote – Oklahoma
Remote – California
Remote – Arkansas
Remote – Arizona

Full time

Job Requisition Id: R30780
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Senior Accounts Receivable Specialist

Work Location: Fully remote – U.S.

Position:
The Senior Accounts Receivable Specialist will follow up accounts receivables with insurance companies.

Core Responsibilities:

• Research and re-bill unpaid claims
• Research and resolve accounts appearing on Follow-up Reports.
• Make appropriate decisions and calls to carriers to maximize reimbursement on accounts to be worked.
• Correct all errors on electronic error reports using all available information.
• Meet current production, utilization, and quality standards.
• Participates in trainings/meetings with Payers, internal departments, offshore partners, Client contact(s) and TES Management, etc. to address trends in denials or unprocessed claims
• Assists in identifying current and/or potential billing issues specific to outstanding receivable
• Presenting data to appropriate parties and partnering to develop resolutions
• Participates in daily production assignments that will continue to develop understanding and knowledge of processing guidelines and expectations of respective client(s) payer mix
• Ability to take patient phone calls and assist Customer Service when business needs arise
• Assist in other duties as assigned

Requirements:

• High School Diploma or equivalent
• 2-3 years of additional schooling/related work experience; including a minimum of 1 year revenue cycle experience required
• Intermediate to Advanced working knowledge of MS Excel, MS Word and MS Outlook
• Strong customer service experience

Preferred Qualifications:

• System knowledge preferred
• In depth knowledge of various insurance policies and procedures related to claim adjudication and payment processes.
• Ability to work independently with minimal supervision
• Excellent written and oral communication skills
• Strong attention to detail
• Represents the office/Organization in a positive manner; supports and encourages strong morale and spirit in his/her team.
• Can marshal resources to complete tasks and orchestrate multiple activities at once to accomplish goals
• Ability to solve difficult problems in a timely manner with efficient resolutions
• Works well with others; ability to work with and communicate with individuals of varying disciplines.

Working Conditions/Physical Requirements:

• Employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls and talk or hear. Employee must occasionally lift and/or move up to 25 pounds

Unique Benefits*:

• Flexible work environments
• Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
• Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
• Employee wellbeing programs and generous health plans
• Educational assistance programs
• US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
• Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
• Learn more at https://careers.changehealthcare.com
• *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity and Inclusion:

At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs.

New York and New Jersey Residents Only: The salary range for New York City, NY and Westchester County, NY is $30,245 – $52,560. The salary range for Ithaca, NY is $26,300– $43,800. The salary range for Jersey City, NJ is $31,560 – $52,560. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Change Healthcare offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Change Healthcare, you’ll find a far-reaching choice of benefits and incentives.

COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

About Us
Careers Transforming the Healthcare System

Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.

Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.

Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.

Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career. What are you waiting for?