Project Manager

Project Manager

Customer Success

Remote, United States

Description

About Benefitfocus:

Benefitfocus, Inc. (NASDAQ: BNFT) is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to more efficiently shop, enroll, manage and exchange benefits information. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental and other voluntary benefits plans as well as wellness programs.

Job Description:

Benefitfocus has an immediate opening for an experienced Project Manager to join our growing Administrative Services Team. This is a 100% remote position – ideal candidate will be able to work CST and/or EST hours. There is no travel required.

Responsibilities:

• Outline project goals, resource requirements, and applicable milestones.
• Help create a project plan that ensures all stakeholders have a voice on the project. Assess the efficiency of the practices and procedures used by a team and provide guidance that will continuously improve the project plan.
• Work closely with multiple teams as you work toward a common goal and negotiate deliverables and milestones whenever necessary.
• Proactively identify anything that will take projects off schedule and find solutions to correct the problem.
• Document the status of the project, all meetings and correspondence as a means to properly communicate within the project team and develop the project documents.
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan
• Addresses questions, concerns, and/or complaints throughout the project
• Additional responsibilities, as required.

Experience and Skills:

• BS/BA College degree preferred
• Excellent verbal and written communication skills. Superior interpersonal and/or customer service skills.
• Must have at least 2 years of experience working as a Project Manager in the HR/Benefits or healthcare industry.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of or the ability to quickly learn about the project or product being developed.
• Intermediate to Advanced Excel skills – proficient with Microsoft Office Suite.