Product Owner

Product Owner

US – Remote

Our mission is to help people be healthier and live better lives. We strive to help them navigate an increasingly complicated healthcare environment and figure out the next right thing to do for their health. To engage and influence consumers, we connect with them in multiple ways (e.g. digitally or over the phone) to educate, encourage, and assist them with taking action. Behind the scenes we have a fairly sophisticated deployment of technology and human resources to make it all happen. The Product Owner is essential to our Wellness Platform delivering value, evolving, and finding more and better ways to help people.

The Product Owner drives the culture of relentlessly questioning the value of any product change to separate “wants” from “needs” and continuously refines his/her team’ product backlog to ensure the highest quality product is delivered and aligns with the vision, budget and timeline of our Wellness Platform. Working with internal and external stakeholders, the Product Owner drives projects to success and sees things through to completion. As part of a larger team that prizes, strong relationships, collaboration and camaraderie, we will ensure our Wellness Platform is perceived as innovative, effective, and the partner of choice when it comes to engaging consumers and helping them along their healthcare journeys.

Product Owners partner tightly with product managers, market-facing teams, Technology, and Operations. To be effective, the Product Owner must thoroughly learn specific product domains, connect dots to understand the “why,” author and include a comprehensive list of assumptions that clarify performance, concurrency, client impact and business impacts, and be able to understand complex concepts which support quality product development. Equally important, the Product Owner teaches and guides, so it is important to be able to convey those same complex concepts in relatively simple terms where appropriate while still delivering detailed meeting and release notes alongside robust internal user guides. This role reports to the Senior Manager, Product Ownership.

Responsibilities:

• Partner with Product Management (10%)
  Understand health, wellness, and care navigation use cases and align them to themes
  Collaborate with Product Managers to create and manage product road maps
  Guide and inform development of requirements
  Guide solution discovery and lead feasibility analysis
  Ideate new capabilities with Product Managers and market-facing teams
  Enable our Wellness Platform to meet market commitments on time and within budget
• Requirements & Planning (20%)
  Develop a fundamental understanding of our Wellness Platform architectural layout
  Create user stories and work with key stakeholders to define acceptance criteria
  Maintain acceptance criteria and proper sizing of all Features, Epics, and User Stories
  Continuously prioritize and groom product backlog Collaborate with development to ensure user stories are properly sized
  Enable enlightened change control
  Resolve issues and keep teams on point
• Development Team (60%)
  Ensure feature delivery on schedule with development teams
  Align architecture work, technical design, and feature development with comprehensive stories
  Collaborate with solutions architecture and development leads on design and architecture approach
  Participate in requirements discovery with product management and solutions architecture teams
  Embrace root cause feedback loops and push our Wellness Platform to continuously improve process, execution, and quality of delivery
• Verification of Requirements (10%)
  Ensure integrity of deliverables and satisfaction of Product vision
  Conduct research into system issues and products as required
  Participate in or lead product trainings for internal stakeholders
  Create and maintain documentation related to product specific domains
  Coordinate, document, triage and communicate pre and post software release information
  Align long term operational support handoffs

Requirements:

• 2+ years of related work experience
• Solid understanding of the product lifecycle
• In-depth understanding of Agile methodologies
• Comfortable working with multiple initiatives in tandem in-house and remote
• Excellent verbal and written communication skills
• Competent knowledge of information technology concepts. application development methodology, and standards

For Colorado, Nevada, and New York-based employment: In accordance with the Pay Transparency laws the pay range for this position is $93,000 to $106,500. The compensation package may include stock options, plus a range of medical, dental, vision, financial, generous PTO, stipends for professional development, and wellness benefits. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications, and geographic location. The range listed only applies to Colorado, Nevada, and New York.

At Pager, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Offers are contingent upon the successful completion of a background check. This may include but is not limited to substance testing, education, employment, references, state and federal licensure and certifications, criminal history, Office of the Inspector General (OIG) and General Services Administration (GSA) exclusions checks.