Product Operations Manager

Product Operations Manager

WORLDWIDE 

TECH – PRODUCT

FULL TIME

SCOPE OF THE JOB:

• The Product Operations Manager plays a pivotal role in our dynamic affiliate marketing business, overseeing multiple business units and locations. This position exists to ensure seamless product operations, driving efficiency, and innovation across our affiliate marketing ventures. The Product Operations Manager is responsible for leading a team of Product Owners and collaborating with cross-functional teams to drive growth, maximize profitability, and enhance the overall impact on our business.

YOUR CHALLENGE:

Strategic Product Leadership:

• Collaborate as a Subject Matter Expert with the Revenue divisions to enable the development of a clear product strategy that aligns with the company’s overall goals and objectives
• Collaborate with executive leadership to define the product roadmap, ensuring it addresses market trends and customer needs
• Lead and mentor a team of Product Owners & Designers, providing guidance on product design & development, prioritization, and execution
• Cross – Functional Collaboration:
• Foster strong working relationships with SEO, content, marketing, technology, sales, and other departments to ensure alignment and synergy
• Collaborate with revenue driving business units to identify opportunities for product enhancements and innovations
• Oversee the coordination of cross-functional teams to deliver successful product launches

Operational Excellence:

• Establish and implement product development processes and workflows to optimize efficiency and quality
• Monitor and analyze product performance metrics, identifying areas for improvement and driving operational enhancements
• Ensure compliance with industry regulations and standards, mitigating operational risks

Market Research and Analysis:

• Conduct market research to identify emerging trends, competitive intelligence, and customer preferences
• Translate market insights into actionable product strategies and features
• Evaluate the competitive landscape to position our products effectively

Product Lifecycle Management:

• Oversee the entire product lifecycle, from concept and development to launch and post-launch optimization
• Collaborate with Product Owners to define product requirements, specifications, and user stories
• Manage product releases, updates, and iterations, ensuring timely delivery and quality

Financial Management:

• Work with finance teams to develop and manage budgets related to product operations
• Monitor and optimize (collaborating where necessary) product profitability and cost, making data-driven decisions
• Identify cost-saving opportunities and revenue-enhancing strategies.

Leadership and team management responsibilities:

• Managing team performance effectively through the practicing of ongoing performance management, including conducting performance reviews and regular 1-1 meetings
• Leading by example by delivering positive results and being a visible Catena ambassador
• Communicating effectively and ensures information is delivered in a clear and timely manner
• Taking ownership of recruitment and selection for your team by working closely with HR and TA teams
• Enabling team and individual growth from induction stage to ongoing learning and development

TO DO IT, YOU WILL NEED:

• Bachelor’s degree in Business, Marketing, or a related field. Master’s degree preferred
• Proven experience in affiliate marketing or a similar industry
• Strong knowledge of product management principles and practices
• Familiarity with affiliate marketing technologies and platforms
• Exceptional leadership and team management abilities
• Excellent strategic thinking and problem-solving skills
• Strong analytical and data-driven decision-making capabilities
• Outstanding communication and interpersonal skills
• Project management skills with the ability to manage multiple projects simultaneously
• Ability to work in a fast-paced, dynamic environment
• Demonstrated ability to drive innovation and adapt to market changes
• Strong business acumen and financial literacy
• Product Management certification (e.g., Certified Scrum Product Owner, Pragmatic Marketing) is a plus