People Operations Specialist

People Operations Specialist

Remote

Full time

REQ-2683

Job Overview:

Cambium Learning is currently seeking a dedicated, organized, and proactive People Operations Specialist to provide technical and operational support. The ideal candidate will demonstrate employee health & wellness benefits experience; high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

Job Responsibilities:

• Responsible for day-to-day operational monitoring and maintenance of employee benefits programs such as 401k, medical, dental, and vision plans, COBRA administration, life insurance plans, disability programs, and other benefit programs that Cambium offers.
• Assisting with the maintenance of employee benefit information and payroll deductions in the Workday system and participating in Workday system configuration and testing related to Benefits.
• Reconcile and request payments for benefit invoices.
• Review and reply to all medical support orders, court orders, or requests for benefits information.
• Respond to requests related to time off balances and state regulated carryover/payouts at termination.
• Respond to employee requests via the Benefits help desk ticketing system.
• Review and approve enrollment events, process tuition reimbursement requests, Volunteer Service Time off requests, and various other change requests via the HRIS system, Workday.
• Assist with other projects and annual cycle activities such as open enrollment, as required
• Ability to perform all Benefits Analyst job responsibilities, duties, and expectations

Job Requirement:

• A minimum of 2 years of experience in the insurance industry, specifically in employee welfare benefits
• Organizational and time management skills to prioritize heavy workloads and meet time sensitive deadlines.
• Proven excellent customer service skills with the ability to develop solid relationships with team members and external contacts
• Experience maintaining confidential information in the best interest of both employee and company
• Working knowledge of ERISA, Employment law
• Ability to effectively communicate with all levels of the organization
• Exceptional attention to detail and ability to coordinate multiple stakeholder groups.
• Knowledge of Office suite applications including Sharepoint, PowerPoint and proven experience using Excel for data validation.
• Excellent analytical and project management skills.
• Experience using Google Docs, Monday.com and advanced Excel
• 1-2 years of experience using Workday Benefits

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.