Partner Success Manager

Title: Partner Success Manager

Location: United States

About Vendr

Vendr helps people buy and sell software without friction. As the creator and leader of the SaaS buying category, Vendr has saved companies millions of dollars across tens of thousands of software purchases.

If you’re eager to advance in your career and are committed to establishing a fair and transparent software purchasing ecosystem supported by top-notch data, you’ve come to the right place.

Our headquarters is in Boston, Mass., with locations in Charleston, S.C and London, England. We have over 250 employees globally who work both in-person and remotely.

At Vendr, our culture serves our team to deliver their best work. We prioritize being data-driven and transparent in our approach, focusing on velocity. We believe in doing what’s right, not prioritizing who is right. We cultivate a curious mindset to seek out the truth and share data with those who can benefit.

Above all, kindness is at the core of our culture, where generosity and consideration for others are highly valued. In everything we do, honesty and transparency are paramount, as they’re essential in building trust with our customers and one another.

Learn more about our values.

Since 2019, we have:

• Managed billions in software spend on behalf of our customers
• Saved hundreds of millions of dollars for our customers across tens of thousands of software negotiations
• Provided our customers with unprecedented visibility into their software stacks, enabling them to identify opportunities for improvement and cost savings
• Utilized our industry-leading data to make the SaaS buying process more clear, transparent and accessible
• Assisted our customers in developing a data-driven approach to SaaS purchasing
• Collaborated with professionals in finance, IT, procurement, and department heads to enhance their process maturity and modernize their business processes

We want you to join us on our mission to fix how companies buy SaaS. We want to hear from you if you’re looking for an opportunity to make a significant impact, solve interesting challenges, and help hundreds of customers. Join Vendr’s pioneering teams and help transform how companies discover, purchase, and manage software.

Vendr is seeking a Partner Success Manager to help build the new way SaaS Buyers and Sellers transact. In this role, you will own relationships with Vendr+ Partners, enabling them to find success via Vendr+ and delighting them with critical insights to grow their business. On a day to day basis, you will represent and be the face of Vendr as you interact with Sales leaders at some of the world’s most dynamic SaaS organizations, build new programs with a cross-functional group of your Vendr colleagues, and leverage your entrepreneurial spirit to identify new areas for the business to explore.

What you’ll do:

• Own and grow the success and health of your assigned Partners. You’ll work with Vendr+ Partners to help them find ways to utilize the program to make it insanely easy for Vendr Buyers to become their new customers.
• Work directly with our Vendr Customers (SaaS Buyers) to make sure they are fully able to utilize the benefits of the Vendr+ program.
• Onboard new Partners into the Vendr+program, develop a deep understanding of their business and how they bring value to their customers, and set goals for the partnership.
• Manage ongoing relationshipswith your assigned group of Vendr+ Partners and ensure high levels of satisfaction and retention.
• Present critical data and insights on the SaaS landscape with your Partners and their key stakeholders.
• Collaborate with your colleagues and Vendr leadership, identify areas of opportunity for process improvement and new partnership features.
• Jump in and help out where needed! We’re still in the building and growth phase so a willingness to expand your roles and responsibilities is critical!

What we need:

• 2 – 4 years of experience in SaaS Sales, where you’ve driven solution-oriented client engagement, handled difficult internal and external business challenges, and delivered exceptional client service resulting in high client retention and expansion
• A high degree of familiarity with SaaS data and key GTM metrics is required
• Proficiency with Microsoft Excel/Google Sheets, PowerPoint/Google Slides
• Strong written and verbal communication skills
• Strong storytelling abilities
• Exceptional interpersonal skills; ability to develop and maintain strong relationships with customers and suppliers
• Relevant business experience in demonstrating a commercial mindset and an understanding of selling moments
• Demonstrated success in delivering results working cross-functionally
• Strong work ethic with a get stuff done mentality
• Problem solver, strong attention to detail, extremely organized
• Self-starter and quick learner with the ability to work independently

#LI-REMOTE

Why Vendr

• We’re growing!
• We’re a disruptor – we’re changing the way SaaS is purchased and managed
• We have the right value proposition at this time, (we save companies time and money and help them grow efficiently)
• We’re a startup with durable growth
• We have great people and a strong culture, (check out our values here)
• Competitive pay & benefits **applicable to U.S. employees, ask our team for details on our International benefits**
  • Medical, Dental, Vision with company paid premiums
  • HSA contribution
  • Flexible/unlimited PTO
  • 12 paid company holidays in addition to PTO
  • 4% 401k matching
  • WFH stipend
  • Education & wellness reimbursement
  • All Mac environment

Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.