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Organization Change Management Lead

Organization Change Management Lead

Location: US

Location: Remote, USA | Eastern time zone preferred

Position Summary:

Bentley is embarking on a transformational journey to modernize sales, marketing, integration, and ERP platforms to upscale our user experience and processes across the enterprise. The Business Applications team is focused on partnering with their stakeholders to deliver world-class enterprise applications, focused on streamlining our processes and user experience.

To compliment this effort, the team is seeking an Organizational Change Management Lead to work across the organization to create and implement change management strategy and execute change plans. The ideal candidate will have experience developing, optimizing, and implementing change management throughout an organization’s business and technology landscape. They will have demonstrated success in developing and optimizing change management processes, organizational readiness, and managing the adoption of new business processes and technology. If you are a candidate who has a vision of what could be and a belief in driving impact, then you may be the ideal person for this position.


  • Design, develop, and implement organizational change management methodology, processes, and tools across Bentley’s digital platform to support transformational initiatives and day to day change management.
  • Drive change management execution across multiple simultaneous, cross-functional, transformational projects and/or programs. Anticipate organizational challenges and/or resistance, developing corresponding risk mitigation plan.
  • Partner with a variety of technical and non-technical stakeholders and teams across the organization assess change impact and develop plans to drive adoption.
  • Conduct end user readiness assessments and educate on people, processes, or technology impacts from transformational change.
  • Develop and manage Organizational Change Management roadmap.
  • Partner with the organization to propose, refine, and implement change process improvements and drive efficiencies.
  • Develop and own change management metrics and KPIs to illustrate ROI and end user adoption progress.
  • Develop collaborative relationships with key stakeholders across the entire organization and assist with bringing colleagues together to develop solutions.
  • Foster a collaborative environment where differing perspectives are encouraged, acknowledged.


  • 5+ years of experience in Organizational Change Management or related experience.
  • 3+ years of experience in large scale, highly complex business transformation change management execution.
  • Certified Change Management Professional (CCMP) preferred.
  • Demonstrated experience in successfully leading the design and implementation of change management capabilities in support of ERP transformations.
  • Strong business acumen with the ability to anticipate change management needs, proactively educate end user base and manage risks and dependencies.
  • Deep knowledge of technical business processes areas and an understanding of how the process integrates across platforms or initiatives.
  • Strong communication skills; effective communication in written and verbal form.
  • Experience with digital program management tooling such as Aha or Jira.
  • Ability to report and manage key change management metrics for success, track KPIs towards those metrics, and propose data-driven solutions.
  • You’re a self-starter who loves to own things from start to completion. You make things happen and don’t need to ask for permission first.
  • Forward-thinking strategist with proven success in translating strategy to tactical plans with high-quality execution and delivery.
  • Requires sitting or standing at will while performing work on a computer (or any other physical requirements). The role requires communication with managers, peers, and other colleagues of the company in person, and by utilizing Microsoft Teams chat, calling and meeting functions.
  • This role does not require travel.


About Bentley Systems

Bentley Systems (Nasdaq: BSY) is the infrastructure engineering software company. We provide innovative software to advance the world’s infrastructure sustaining both the global economy and environment. Our industry-leading software solutions are used by professionals, and organizations of every size, for the design, construction, and operations of roads and bridges, rail and transit, water and wastewater, public works and utilities, buildings and campuses, mining, and industrial facilities. Our offerings include MicroStation-based applications for modeling and simulation, ProjectWise for project delivery, AssetWise for asset and network performance, Seequent’s leading geoprofessional software portfolio, and the iTwin platform for infrastructure digital twins. Bentley Systems employs more than 4,500 colleagues and generates annual revenues of approximately $1 billion in 186 countries.

Equal Opportunity Employer

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. EEO is the Law and EEO is the Law Supplement documents provide additional information about your rights as an applicant under the law.

Request an Accommodation

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.