Operations Administrative and Systems Manager

Operations Administrative and Systems Manager

(Remote- US Based)

Job Summary

This role will coordinate administrative and technical tasks for Shulware and Kesef Operations. Duties will relate to onboarding, training, sales, communications, and all company software.

Responsibilities

• Company Data Maintenance
  • Become an expert on Monday.com (complete trainings and certifications)
  • Maintain company workspaces in Monday.com
  • Ensure workspaces are streamlined and up-to-date
  • Monitor boards for optimization
  • Troubleshoot company Monday issues
  • Maintain and update Kesef Sharepoint
  • Build a working relationship with Togetherwork Shared Services Manager
• Sales/Onboarding
  • Monitor Salesforce for incoming sales
  • Complete all administrative tasks for new clients in Monday.com, Salesforce, ShulCloud database, and Sharepoint
  • Handle Amazon SES set-up
  • Act as a resource for Shulware and Kesef Managers
  • Assist in researching new software for streamlining operations
  • Complete administrative assignments for Director
• Communications
  • Post all new/replacement training videos to Vimeo
  • Post/Edit training materials
  • Create and send ShulCloud and Kesef newsletters using existing templates
  • Calculate and post monthly ShulSchool stats to Monday.com
  • Post ShulCloud client banner reminders
  • Monitor Kesef Help Center Google Analytics
  • Assist with creation of PowerPoint presentations for internal and external purposes
• Technology
  • Act as a resource for all software access issues (all software in use by Kesef, Monday.com, Zendesk, Jira, ShulCloud sites, O365, etc.)
    • Internal Staff
    • Clients
  • Contact customer support/TW shared services/TW IT when necessary
  • Other duties as assigned by the director

Requirements

• Comfort with technology ( Zendesk, Monday, Jira)
• Success at carrying out administrative tasks
• Strong organizational, attention to detail, adaptability, communication skills
• Self-Motivated
• Experience with Office 365

Excited about this role but don’t meet every single requirement? Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $50,000-$60,000 USD per year

Excited about this position but the salary is a little below your expectations? Tell us what you need to make you happy, and we will see if we can make it happen based on how closely your skills and experience fit the qualifications of this position

Togetherwork is a family of entrepreneurial businesses providing online dashboard solutions (SaaS) to groups and organizations for management, administration, and payments. Its purpose is to help these businesses grow, become more efficient, increase revenue, and provide excellent service to their members and constituents.

Togetherwork’s business lines provide software and payment solutions to a range of groups, including associations, fraternal organizations, museums, nature centers, pet services, universities, and zoos.

At Togetherwork, we are building the leader in Group Management Software and Payments by bringing together companies that connect people with the institutions most important to them. Our group of innovative companies are best-in-class in their respective verticals with strong management teams and commitment to customer service. When you start here, you will find yourself in an environment that is exciting, motivating, challenging, and fun.

Kesef, a part of Togetherwork, specializes in accounting and fundraising management services for US-based synagogues, Day Schools, and Jewish Non-Profits that are seeking to outsource back-office activities

Shulware, a part of Togetherwork, offers ShulCloud offers website design for synagogues to easily schedule, maintain collectibles systems, and enable custom-built invoicing. ShulCloud increases collections and donations.