Marketing Operations Specialist

Marketing Operations Specialist

Job Category: Marketing

Requisition Number: MARKE001960

Posting Details

• Full-Time
• Locations

  Remote, USA

Job Details

Description

Marketing Operations Specialist

Remote, USA OneStream Software LLC

Compensation $60,000.00-75,000.00 + Benefits/Variable Comp./Equity – Range may vary based on experience.

Benefits Offered Vision, Medical, Life, Dental, 401K

Employment Type Full-Time

ABOUT THE JOB

We are seeking a highly motivated and experienced Marketing Operations Specialist to join our growing team. The Marketing Operations Specialist will work closely with the marketing operations team to assist and support daily functions as they relate to enhancing marketing work methods and system processes. You will be responsible for maintaining collaboration within marketing operations and the global marketing team to demonstrate a positive impact on marketing efficiency and effectiveness. Partnering with other cross-functional groups, you will ensure the stability and progression of valuable information through data quality and governance as it relates to the flow of lead generation. This role will focus specifically on support, response, and enablement, allowing the core marketing team to concentrate on achieving marketing targets.

RESPONSIBILITIES

Primary Responsibilities:

• Assist with technical aspects of key marketing automation systems (HubSpot, Salesforce), with ability to troubleshoot and solve data sync issues and larger scale processes changes.
• Field operations ticketing system for incoming global requests, incidents, and quality assurance; develop enablement plan for creating more self-sufficient work methods.
• Assist with quarterly reporting insights as it relates to marketing ops response and support, providing details on where issues most occurred, and make recommendations for solution-based processes that limit marketing ops support intervention.
• Assist system data quality governance as it relates to lead flow, ensuring seamless syncing between marketing campaigns, marketing qualified leads, and all tracking information.
• Work with Marketing Operations managers to create a comprehensive training plan for best practices and guidance that enables the global marketing team to maintain competencies in core processes and technologies.
• Develop relationships between Demand Gen, Field Marketing, Campaign and Digital teams maintaining cross-functional collaboration and discussion as it relates to team processes.
• Track and analyze marketing performance metrics and make data-driven assumptions on why trends are occurring and recommendations on how to improve results.
• Maintain knowledge of industry best practices and emerging trends in marketing technology and marketing operations, identify and implement where applicable.
• Execute ad-hoc projects as necessary.

QUALITIES OF A SUCCESSFUL CANDIDATE

Formal Education and Certification

• Bachelor’s Degree in Business Administration, Marketing, Technology, or related field
• 1 3 years professional experience, working in Business Administration, Marketing, or Operations

Knowledge and Experience

• Strong understanding of marketing technology, tools, and marketing automation platforms such as HubSpot, Salesforce or equivalent
• Excellent project management skills, including ability to manage multiple projects simultaneously
• Excellent interpersonal communication and presentation skills
• Impeccable organization skills with analytical mindset
• Experience working with and presenting to global marketing team
• Deep understanding of lead generation flow and process
• Passion for process management, marketing technology and operations
• Attention to detail, while delivering against tight deadlines
• Ability to work with cross-functional and global teams
• Technical writing skills, with experience in enabling and training others

Personal Attributes

• Strong analytical skills and ability to concentrate
• Creativity in solving problems
• Strong organizational skills and attention to detail
• Ability to manage and complete work in a timely manner
• Presentation skills and strong interpersonal communication abilities
• Ability to collaborate and solve problems alone and as a team
• Excellent customer service skills
• Self-directed and strong desire to succeed
• Legally authorized to work for any company in the United States without sponsorship.

WHO WE ARE

OneStream is an independent software company backed by private equity investors KKR, D1 Capital Partners, Tiger Global and IGSB. OneStream provides a market-leading intelligent finance platform that reduces the complexity of financial operations. OneStream unleashes the power of finance by unifying corporate performance management (CPM) processes such as planning, financial close & consolidation, reporting and analytics through a single, extensible solution. We empower the enterprise with financial and operational insights to support faster and more informed decision-making. All this is delivered in a cloud platform designed to continually evolve and scale with your organization.

With over 850+ customers, 200 implementation partners and over 1,000+ employees, our primary mission is to deliver 100% customer success.

We are equally fanatical about our OneStream family members (formally known as employees). We are a team in every sense of the word. Everyone here is approachable and excited to pitch in and help. We work hard and play hard. The right candidate is easy to get along with, always willing to lend a hand, excited about coming to work, and happy to contribute to the team.

WHY JOIN THE ONESTREAM TEAM

• Transparency around corporate structure, salary, and benefits
• Core value of customer success
• Variety of project work (not industry specific)
• Strong culture and camaraderie
• Multiple training opportunities

Benefits at OneStream Software
OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan
• Dental & Vision Insurance
• Life Insurance
• Short & Long Term Disability
• Vacation Time
• Paid Holidays
• Professional Development
• Retirement Plan

OneStream Software is an Equal Opportunity Employer.

#LI-Remote #LI-KB2

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)