Manager, Tutoring Data and Analytics

Manager, Tutoring Data and Analytics

locations

Remote – United States

time type

Full time

job requisition id

Req_10373

A pioneer in K12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

The Tutoring department has experienced rapid growth over the last year, including the launch of at least one contract that is targeted to employ over 1,500 tutors, and is actively planning for future growth while delivering an exceptional customer experience. The Manager, Tutoring Data and Analytics, will play a key role in building the infrastructure needed for scale by designing or updating the foundational systems and tools that the team uses to manage tutoring information and data, and ensuring that those systems and tools are used effectively. Additionally, the Manager, Tutoring Data and Analytics, will produce reports and other materials that leverage tutoring data to fuel the team’s efforts to optimize tutoring delivery at scale and plan for future growth. The Manager, Tutoring Data and Analytics, will also play a key role in the department’s continuous improvement efforts, portraying data-based insights and trends that support the Tutoring department’s efforts to grow and improve.

The Manager, Tutoring Data and Analytics, will report to the Associate Director, Tutoring Operations and will work closely with the department’s regional leaders, the department’s Executive Director, Tutoring Talent, and with various other Amplify departments such as HR and Business Systems.

RESPONSIBILITIES

• Develops tools and reports
  • Designs tools and reports including tools to collect and analyze workforce data and implementation dashboards that provide visibility into key metrics in order to enable effective management of tutoring operations and personnel and continuous improvement in tutoring delivery
    • Solicits information and feedback from team members on tools that would be useful, including how they would be used (e.g., how frequently, by whom)
    • Develops tools, dashboards, and reports
  • Collaborates with Data Science to improve and expand Looker reports
  • Uses raw data in excel to create reports needed by Regional Directors to support fulfilling contractual requirements
  • Supports team members in analyzing reports
  • Supports team members’ use of tools, dashboards, and reports
• Makes improvements to key processes and systems used to manage tutoring data
  • Identifies data management processes and systems that must be optimized or constructed in order to effectively manage tutoring operations and implementation data
  • In partnership with Amplify Business Systems and Tutoring Operations teams, optimizes or builds data management systems and recommends improvements to data collection methods in order to have more accurate, actionable data stored securely, efficiently reported, and readily available to team leaders.
    • Examples may include collaborating with HR and the Executive Director, Tutoring Talent to redesign and streamline how we collect and track tutor availability to inform scheduling and support forecasting hiring needs.
• Supports the department’s cycle of continuous improvement
  • Analyzes and reports data that fuels the department’s cycle of continuous improvement
  • Identifies and communicates insights and trends that inform the department’s assessment of current tutoring delivery and potential for growth and improvement
  • Collaborates with Executive Director, Tutoring Talent and Tutoring regional leaders to analyze key personnel and implementation metrics to inform decision-making.
    • Examples may include analyzing where personnel drop out of initial training and onboarding; which hiring sources yield tutors with the highest performance and retention rates; etc.
  • Supports financial analyses

BASIC QUALIFICATIONS

• At least 2 years of data management experience, ideally in a K-12 education setting
• Experience using data management tools to support programmatic implementation and oversight, ideally in a K-12 education setting
• Expert use of Google Suite including Sheets/ Excel
• Experience analyzing qualitative and quantitative data to identify insights and trends
• Project management experience, including the ability to independently plan for and manage complex projects from start to finish
• Experience working cross-functionally to manage and execute complex projects
• Excellent verbal and written communication skills
• Bachelor’s Degree or equivalent experience

PREFERRED QUALIFICATIONS

• Experience developing data management tools and reports
• Experience managing and analyzing tutoring implementation data
• Experience managing and analyzing personnel data to inform hiring and scheduling needs, ideally in a K-12 education setting
• Entrepreneurial mindset
• Enthusiasm for and comfort within fast-paced company culture
• Systems thinker with the ability to consider multiple scenarios and priorities

COMPENSATION AND BENEFITS

Salary is only one component of the Amplify Total Rewards package, which includes a lucrative 401(k) plan, incentive stock options, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for the role is $80,000-$95,000, with potential for an annual bonus.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.