Legal Assistant, Consumer Litigation

Legal Assistant, Consumer Litigation

locations: USA Remote

time type: Full time

job requisition id: R9807

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations and drive our Great Place to Work culture. Through the consistent delivery of quality services and understanding the needs of our business, we develop innovative improvements as we strive towards our company’s Big, Hairy, Audacious Goals!

The purpose of the Legal Assistant Consumer Litigation position is to support all aspects of the Company’s management of contested litigation.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an office location may be required. However, this position is permitted to work at an office location if requested by the team member.
• Manage the intake, initial assessment of, and timely and compliantly responding to all contested deficiency lawsuits, claims against the Company, attorney letters (Contested Matters) and subpoenas.
• Provide recommendations and support on Contested Matters to Company attorneys
• Timely escalates potential issues to Company attorneys and outside counsel. Receive, log, review, investigate, and make recommendations on Contested Matters and subpoenas served on the Company
• Monitor and report on the status of Contested Matters to ensure that they are properly categorized and responded to in a timely and compliant manner
• Manage discovery requests, including preparing initial response and finalizing with the support of Company attorneys
• Oversee aspects of the Company’s relationship with law firms
• Assist as needed in investigating and responding to other consumer complaints

Knowledge and Skills:

• Be self-driven, motivated to help, and able to perform with minimal supervision in a team environment
• Ability to communicate respectfully, clearly, and concisely to all levels of the organization, consumers, and dealers
• Ability to remain positive, professional, determined, calm, and focused when faced with challenging situations
• Be organized and capable of meeting all deadlines
• Ability to work independently and in a team environment
• Ability to multi-task and prioritize multiple requests with strong attention to detail
• Open and receptive to ongoing feedback aimed at improving performance
• Demonstrate strong analytical skills

Requirements:

• High school diploma
• 3 years of recent and equivalent work experience in the legal field
• Knowledge of Microsoft suite of products

Preferred:

• Bachelor’s Degree
• Experience in the financial services industry

Targeted Compensation: $21.51 – $28.68 /hour

INDCSLP

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Our Company Values:

To be successful in this role, Team Members need to be:

• Positive by maintaining resiliency and focusing on solutions
• Respectful by collaborating and actively listening
• Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions
• Direct by effectively communicating and conveying courage
• Earnest by taking accountability, applying feedback and effectively planning and priority setting

Expectations:

• Remain compliant with our policies processes and legal guidelines
• All other duties as assigned
• Attendance as required by department

Advice!

We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!

P.S.

We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why let’s talk!

Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

Credit Acceptance is dedicated to providing an inclusive environment for all. We are proud to be an Equal Opportunity Employer and value a culturally diverse workforce. We believe in ensuring all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.