Key Account Manager

Key Account Manager

(USA)

Remote job

DESCRIPTION

About Upfeat

Upfeat is on a mission to be the leader in providing customers with the best deals when they are shopping online. By bringing together the right technical expertise and business acumen, we are in 5 global markets and we have teamed up with 20 partner sites. We are proud to have 40 million unique users, and we’re just getting started!

We have built an open, collaborative remote-first environment and we love to learn and experiment with new ideas and technologies. We are proud to appear for a second consecutive year in the Globe and Mail Report on Business of Canada’s Top Growing Companies. In addition to being ranked in the Deloitte Technology Fast 50™ program, and recognized on the Deloitte Technology Fast 500™.

Job Description

Experience the thrill of navigating the dynamic landscape of the affiliate industry as a Key Account Manager at Upfeat, where your role is instrumental in shaping our trajectory in the ever-evolving affiliate industry. As the primary liaison between our most valued retailer accounts, media agencies and affiliate networks, your role will involve strategic and personal relationship management, performance, driving and partnership optimization.

Your proficiency in maximizing revenue is highly valuable to us, and will be central in improving our business operations. Working remotely, you’ll collaborate with diverse, high-performing teams using key performance indicators (KPI’s) to meet our business objectives. Your expertise in maximizing revenue will not just be utilized, it will be celebrated. As our Key Account Manager, you’ll have the opportunity to put your skills to the test, as you meticulously optimize our business processes, contributing directly to our bottom line.

Responsibilities

• Develop and maintain strong relationships with key retailer accounts in the affiliate industry.
• Serve as the primary point of contact for assigned accounts, understanding their business needs, and providing exceptional customer service.
• Implement strategies to drive revenue growth, increase customer engagement, and optimize performance for assigned accounts.
• Collaborate with internal teams to ensure seamless execution of campaigns and initiatives.
• Monitor and analyze performance metrics, track KPIs, and provide regular reports to the Business Development and Sales Director.
• Identify opportunities for upselling, cross-selling, and expanding partnerships with assigned accounts.
• Conduct regular face-to-face meetings with retailers, media agencies, and affiliate networks, as required.
• Stay up-to-date with industry trends, competitor activities, and market dynamics to proactively identify opportunities and potential challenges.
• Represent Upfeat at industry events, conferences, and trade shows, promoting our brand and building professional networks.
• Strong sense of ownership, the inclination for action, urgency and drive.

REQUIREMENTS

Requirements

• A minimum of 4 years of experience in key account management, working with top tier retailers in the affiliate industry or digital marketing.
• Previous work experience at a tech or startup company during a period of innovation and rapid expansion.
• Strong understanding of affiliate marketing principles, strategies, and best practices.
• Demonstrated experience in process documentation and ability to use automation tools to improve processes
• Strong communication and collaborative skills, solve ambiguous problems, and think in an innovative manner.
• Driven to progress in your career; a lifelong learner who seeks out continuous learning opportunities.
• Results-driven mindset with a focus on achieving and exceeding KPIs and revenue targets.
• Strong analytical skills, with the ability to interpret data, draw insights, and make data-driven recommendations.
• Self-motivated and proactive, with the ability to work independently and thrive in a remote work environment.
• Willingness to travel within the USA for face-to-face meetings and industry events, as needed.
• Ethical mindset with the ability to handle confidential information.

Notice for Job Applicants

We are living and thriving on diversity at Upfeat! We thank all applicants, however, only those selected for an interview will be contacted.