Why Mayo Clinic Mayo Clinic is the nation's best hospital (U.S. News & World Report, ) and ranked in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career! Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits () . Eligibility may vary. Position description This is a full time remote position within the United States. The Reporting Systems and Solutions team is seeking a skilled and highly motivated individual to provide development and support for Mayo Clinic's implementation of Epic as our Electronic Health Record (EHR) environment. Responsibilities of this position will be, but not limited to: + Use of relational databases and coding in SQL. + Develop reporting and analytics solutions using the Epic Cogito suite of tools. + Size and track work timelines through a tool such as Microsoft ADO. + Validate requirement information with the stakeholders to ensure completeness, correctness, clarity, and confirm it satisfies the stated business need. + Design, develop, implement, test, and maintain reporting and analytic deliverables sourced from Epic to customers at all Mayo Clinic sites. + Understand the workflow processes and the impact IT can have on the business environment. + Produce and maintain documentation such as system requirements, designs, resource inventories, and plans. + Work with a team to develop proposals, create the proper documentation, and obtain required institutional approvals. + Evaluate all possible solutions and present recommendations to the team and leadership. + Handle ad-hoc questions and resolve support incident tickets. + Maintain knowledge of current and emerging technologies that directly affect the Mayo EHR reporting and analytics environment. + Maintain awareness of overall enterprise architecture and direction provided by leadership. Candidate would ideally have previous experience utilizing analytics and data reporting tools (such as Crystal Reports or Tableau) with a relational database. Candidate will need to commit to quickly obtaining and maintaining Epic certifications in Cogito Fundamentals, Caboodle Data Model Fundamentals, and Clarity Data Model Fundamentals. Mayo Clinic will not sponsor or transfer visa for this position including F1 OPT STEM. Qualifications Bachelor's degree and training/experience in technical development; OR, Associate's degree and 5 years' professional experience in technical development. Additional qualifications Knowledge of system design principles, software development methodologies, and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multi-task and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendor-supplied applications. Exemption status Exempt Compensation Detail $71,240.00 - $121,264.00 / year Benefits eligible Yes Schedule Full Time Hours / Pay period 80 Schedule details Normal business hours, Monday - Friday. Will participate in a 24/7 on-call rotation. Weekend schedule As needed with 24/7 on-call rotation responsibilities. Remote Yes International Assignment No Site description Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life. Recruiter Ted Keefe EOE As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available. As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available. Equal opportunity As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.