Instructional Designer

Instructional Designer

Location: Remote US

About the Team:

GOAT is looking for anInstructional Designer to join our Customer Experience(CX) Training Department to design, develop and maintain instructional training material. This includes but is not limited to; Instructor-led, self-paced web-based, virtual learning, and E-learning. This person will regularly work with Subject Matter Experts in various departments(HR, CX, Authentication, Fraud, QA, LMS Admin, Trainer Delivery etc.) to collaborate on learning programs, plans, modules, eta, to create and maintain training for varying teams and levels within GOAT and our partners. May also be responsible for graphic design, branding, and support of multimedia learning solutions. We are looking for someone who has great communication skills and is able to drive results by working with other teams and departments. Strong attention to detail, exceptional organizational skills, critical thinking, creative problem solving, and flexibility are keys to success in this role.

In this role you will:

• Design, develop, and maintain eLearning and instructor-led training and work in a variety of mediums including print, webinars, classroom guides, eLearning, and video to develop materials that are interactive, appealing, and useful for your target audience
• Research, interview, and collaborate with subject matter experts, trainers, and other key stakeholders for scoping, review, and approval of projects
• Performs analysis to identify appropriate training resources and procedures
• Uses a systematic design process and support tools to select appropriate media to develop storyboards, job aids, scripts, and instructor-led as well as self-paced materials
• Effectively leverage data/analytics to make decisions on performance, effectiveness, engagement, etc, and provide recommendations
• Regularly observe facilitation to provide feedback and recommendations on improvements
• Facilitate group and individual training sessions as needed to support CX departments
• Willingness to flex to other assignments and duties as needed

We are looking for:

• Bachelor’s degree in Learning & Development, Instructional Design, Education, Marketing, Communications, Business; or two years equivalent combination of education and experience
• 2+ years of course and curriculum instructional design experience; portfolio or work examples required
• Experience in design and multimedia software including Articulate 360 Suite, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, basic HTML, Google Suite, or equivalent
• Familiarity in designing and developing eLearning, multimedia, and other computer-based training in a short amount of time, ideally within a corporate training environment
• Ability to collaborate with subject matter experts, global stakeholders, and managers
• Excellent written, verbal, and interpersonal communication skills.
• Proven project management experience and the ability to prioritize and manage multiple projects with tight deadlines
• Applied knowledge of measurement and program evaluation
• Experience training/teaching in a classroom environment is a plus, but not required
• A hard-working individual that thrives in a fast-paced and entrepreneurial work environment

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range

$65,300$97,900 USD

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands GOAT, Flight Club, Grailed and alias GOAT Group has a global community of over 50M members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants.

If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.