Human Resources Assistant

Human Resources Assistant (US Remote)

Location Huntersville, North Carolina (Remote)

Department HR Team

Employment Type Full time

Minimum Experience Entry-level

Compensation Starting at $48,000 commensurate with experience. For Internal Use Only: Grade 6

HR Team Huntersville, North Carolina (Remote)

Welcome to Jackrabbit Technologies.

Jackrabbit Technologies is the leading provider of software and services that help youth activity centers — gymnastics, dance, cheer, swim, music, childcare, and others — grow and operate efficiently.

We are an entrepreneurial-minded, rapidly-growing SaaS company that has been recognized as one of the Best Places to Work in North Carolina and one of North Carolina’s Top Industry-Driven Technology Companies. Jackrabbit Technologies’ SaaS solution powers over 7000 clients in 36 countries around the world.

Our culture empowers YOU.

We hire people passionate about what they do, provide them with the tools to succeed, and then get out of their way! Living our vision, mission, and values, our people are what make Jackrabbit Technologies an awesome place to work. And that awesome place is virtual–all of our employees enjoy the privilege of working remotely.

We always have and always will. So, you must have reliable high-speed internet access. We are interested in speaking to qualified candidates who are eligible to work in the U.S. We are not able to sponsor visas.

What you’ll do.

As a Human Resources Assistant with Jackrabbit Technologies, you will assist with administrating the day-to-day HR operations while providing administrative support to the HR team and employees regarding human resources-related activities, policies, processes, and procedures.

In addition, you will:

• Act as an ambassador for our company’s core values.
• Maintain accurate and up-to-date human resource files, records, and documentation with integrity and confidentiality.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
• Perform periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Provide administrative support to the HR department.
• May assist with payroll functions including processing and answering employee questions.
• Assist with planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and retirement celebrations.
• Assist with recruitment and interview process. Track the status of candidates in HRIS and respond with follow-up communication as needed.
• Perform other duties as assigned.

What you’re are about.

You are an ambassador of our core values, culture and have a desire to help people. You are passionate about providing excellent customer service to enhance the employee experience.

The ideal candidate has:

• Excellent verbal and written communication skills.
• Flexibility and the ability to adjust to ongoing changes and process improvement efforts.
• The ability to build rapport, and establish good working relationships across the Company
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite, Google Workplace or related software.
• Proficiency with or the ability to quickly learn the human resource information system (HRIS); BambooHR a plus.
• An Associate’s Degree or more in a related field.
• 2+ years of HR administrative experience.

What you will love about us.

• Our Culture! Read what our employees say about working at Jackrabbit on Glassdoor.
• We work remotely. We always have – we always will!
• Our Health and Wellness Benefits. Medical, Dental, Vision, Flexible Spending and Dependent Care Accounts.
• We help you with the unexpected. Company-Paid Disability and Life Insurance. Opportunity to elect Critical Illness and Accident Insurance. Plus confidential access to legal and life counseling and mental health support available 24/7.
• Your future looks bright at Jackrabbit. 401(k) with a generous company match, access to financial planning.
• We pay you to play, rest, recharge and balance your life. Paid Time Off, Paid Parental and Sabbatical leaves.
• You will grow your skills with us.Annual allowance for professional development.
• We give back. Paid Time to volunteer in your community.