Human Resource Advisor

HR Advisor

locations US – Remote

time type Full time

job requisition id R12914

About WEX

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. We are passionate about providing payment solutions with unparalleled security and control for corporate purchasing and transaction monitoring needs. We hire people who share the same passion for continuous innovation and client service. We are employee centric, offering value-based incentives and generous compensation and benefits packages. If you are looking for a growing career – come be part of WEX today!

Job Summary

The HR Advisor is responsible for providing quality Human Resources consultation and support to the business through assessment, identification, and execution of HR strategies to accomplish business and Human Resources objectives. The role is responsible for advising the business on the administration of human resources policies, procedures, and employment law requirements. The HR Advisor formulates practical plans to address human resource matters while maintaining key relationships with stakeholders. This role is flexible to be remote within the United States.

Performance Objectives

• Build the capabilities of managers in leadership practices through support, guidance and identification of root causes in areas such as performance management, coaching, people development and workload management.
• Counsel managers and employees on HR policies, performance management, job requirements, work-related issues, documentation and terminations.
• Identify opportunities to improve existing policies, procedures and processes with consideration for simplified and best in class end-to-end employee experiences.
• Utilize data analytics to offer potential solutions via identifying trends in employee relations, exit feedback, leave of absences and other HR metrics for stakeholders.
• Provide advanced case management support, including timely entry and tracking of corrective action cases in Case Management tool.
• Take an active role in understanding business issues. Recommend and develop approaches and programs to address opportunities and challenges.
• Work collaboratively to build and maintain strong partnerships with the HR Service Center, HRBPs and COE teams to ensure strong teamwork and delivery of excellent customer service.
• Support change management tied to business restructures including organization design, talent selection, offboarding and communications.
• Initiate and manage follow up on performance management of ICs and leadership within your business group.
• Support the ongoing development of the Chatbot, intranet and knowledge related to HR topics and processes.
• Provide a voice on behalf of the business in HR processes.
• Project management as assigned, focusing on the full end to end experience.
• Support of annual processes including annual performance review, compensation review, engagement survey, etc.
• Develop, revise, and implement HR policies and procedures.
• In partnership with Talent Development, serve as SME for training sessions and resource documents related to specific HR programs.
• Support plans and techniques to drive change and culture management.
• Serve as back-up for other HR Advisors.
• Be knowledgeable of advancements in the field and present new ideas to business groups.
• Other duties as assigned.

Qualifications

• Passionate problem solver with the ability to proactively see around corners and connect dots to solve business challenges.
• At least 3+ years of Employee Relations experience, including investigations and performance issue management.
• At least 5+ years of HR Experience in a HR function, functioning as a trusted advisor and HR leader to their business partner.
• Extensive understanding of WEXs HR policies and procedure.
• Extensive knowledge of human resources and employment law.
• Leadership and business management skills.
• Sound judgment and problem-solving skills.
• Patience and the ability to remain calm in stressful situation.
• Professionalism and an overall positive attitude.
• Experience supporting mid to large sized companies is preferred.
• Ability to quickly establish rapport with clients is preferred.
• Ability to understand the business and explain HR ideas and concepts in a simplified manner that apply to the business is preferred.
• Honest and with integrity makes appropriate recommendations to clients that are in their best interest is preferred.
• Excellent listening and communication skills is preferred.
• Worked in an HR COE model partnering with HRBPs and COE teams is preferred.
• Workday experience is preferred.

WEX Values

As an employee at WEX, this position is expected to consistently demonstrate the WEX values:

• Act with Integrity – Our customers trust us with critical aspects of their business, so we make it our responsibility to behave ethically, communicate transparently, and deliver flawlessly.
• Be a positive force – We champion positive change in the world to open possibilities for others. We encourage WEXers to bring their “whole selves” to make our company, our communities and the world a better place.
• Put ingenuity to work – We live to solve our customers’ greatest challenges. We apply our skills and smarts at every opportunity to improve, invent, and innovate a better way forward.
• Stay Open – There’s a curiosity to WEXers that keeps us learning, growing, and challenging the status quo – ready for any possibility and embracing change as an opportunity for progress.
• Stick to it – We stop at nothing to make each customer’s WEX experience a success. We bring grit, tenacity and passion to every problem, for every customer, every day.
• Team Up – The only thing better than a WEXer is a whole team of WEXers working together as One WEX. We are caring collaborators who embrace diversity and inclusion in pursuit of common goals, celebrate each other’s successes, and have fun along the way.

The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX’s total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX’s comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the “About Us” section.

Salary Pay Range: $52,500.00 – $70,000.00