Head of Quality Assurance

Head of QA

• REMOTE
• ENGINEERING

About Us

Chess.com is one of the largest gaming sites in the world and the #1 platform for playing, learning, and enjoying chess.

We are a team of 650+ fully remote people in 60+ countries working hard to serve the global chess community. We are here to support 125M+ chess players worldwide with the best possible product, content, and tools to serve the community!

We are a tech company. A gaming company. A content company. And we do it all with passion and commitment to the game. Above all we prize our mission-driven, flat, life-celebrating, no-corporate culture, and we look forward to meeting you and learning more about what you can bring to the team.

About You

You love the process of building things. You have been working on software or gaming projects for years, and it would be a dream for you to use your talent and experience to work on chess. You want to work for a passion-driven company full of warm, funny, brilliant, diverse humans.

What You’ll Do

• Develop and execute a comprehensive quality assurance strategy to ensure the delivery of high-quality products
• Establish and maintain quality standards, policies, and procedures across the organization
• Lead and manage a remote team of quality assurance professionals, providing guidance, mentoring, and fostering a culture of continuous improvement.
• Implement effective quality control measures to monitor and evaluate product/service quality throughout the development and production processes
• Collaborate with cross-functional teams, including Engineering, Product Management, and Operations, to ensure quality considerations are incorporated from early design stages through to final product/service delivery
• Stay up to date with industry trends, best practices, and emerging technologies in quality assurance and incorporate them into the organization’s quality processes.
• Make sure our Notion -> JIRA -> Done flow is smooth

Preferred Skills

• 5+ years of project and/or technical management in tech or gaming
• Familiarity with QA Automation frameworks and best practices
• Deep expertise in product management and software development lifecycle
• Understanding of chess and current chess products and features on the market

About the Opportunity

• This is a full-time position
• We are 100% remote (work from anywhere!)
• This is open to applicants who can overlap with EU and US business hours