Head of Copy

Title: Head of Copy

Location: Remote, USA

About the Team

The Creative team at Stitch Fix combines exceptional creativity with data-driven insights to make impactful brand experiences and programs that resonate with current and prospective clients, shape our industry, and contribute to every part of our business. We employ a combination of art and science to provide our clients with novel ways to discover their style, find inspiration that moves them, and deliver them a personalized shopping experience. We believe we have only scratched the surface of our opportunity, and we are looking for incredible talent to contribute to our progress. Please join us, and play your role in helping us continue our trajectory of innovation and client satisfaction.

About the Role

As the head of our Copy team, you and your team are the internal experts at Stitch Fix on how to say it, which means that we translate complex programs and products into engaging and fun marketing copy (think emails and ads) that drives clients and prospective clients to engage with our brand. We use data to inform how and what we write and spend a lot of time researching, thinking, tweaking, formatting and brainstorming. As a critical member of Stitch Fix’s Creative leadership team, you will help take Stitch Fix’s copy direction and execution to the next level. The ideal candidate makes our collective voice sing to delight our clients and meet results.

You’re excited about this opportunity because you will

• Partner closely with our VP of Creative in developing the vision and strategy for Stitch Fix’s tone, voice and messaging.
• Lead, mentor and build a talented team of copywriters to deliver copy that is on-brand and performant, inspiring customers to follow specific calls to action.
• Showcase your copywriting skills through day to day project support and the development of large-scale copy strategies.
• Vet all briefs to make sure they provide strong direction and set writing teams up for success.
• Review and approve all copy to ensure it’s on brand, on brief, and on time.
• Lead outside creative agencies and contractors on concept and copy development and execution.
• Drive alignment with cross functional partners towards a common goal and present copy strategy and concepts to executives for sign off.
• Work in close-knit partnership with the Design and Marketing teams to generate forward-thinking ideas and strategies, and take ownership of briefs and answer them to a high standard.
• Have the opportunity to work on a large variety of projects including email, site, social, advertising, TV scripts and product naming.

We’re excited about you because you

• Have 10+ years experience in fashion/retail copywriting, editorial. Experience leading in-house creative teams is a plus.
• Are a proven and mature creative leader, who has a track-record of being able to solve problems and provide creative solutions for each and every project, ranging from one-off projects to large scale campaign work.
• Are a copy genius, you know how to say the same thing multiple ways.
• Love digging into the data to understand what and why something works.
• Are attentive to every detail when it comes to the copy you or your team writes.
• Move work forward in the organization and seek to overcome any obstacles you find in your path.
• Thrive on driving alignment across groups who may have varying viewpoints or degrees of involvement.
• Have strong communication skills and willingly share your POV and influence the opinions of others.

Why you’ll love working with us

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.