Global Technology Communications – Senior Director

Global Technology Communications – Senior Director (100% US REMOTE)

• 701 Experian Pkwy, Allen, TX 75013, USA
• Employees can work remotely
• Full-time
• Department: Information Technology & Systems
• Role Type: Hybrid
• Employee Status: Regular
• Schedule: Full Time
• Shift: Day Shift
• Flexible Time Off: 20 Days

Company Description

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Job Description

As the Global Technology Communications Senior Director at Experian, you will plan and execute a technology communications strategy for standardized comms across the Global Technology organization and oversee a wide variety of technology related written and visual content and all internal communications.

What we are looking for:

• Extensive experience in change communications, leader communications and employee engagement campaigns
• Evidence of working with a team of communication, marketing, and technology professionals leading strategic communications and digital marketing
• Experiencein developing strategic communications
• Demonstrated knowledge of publication format and editorial practices, including writing for print, broadcast, and electronic mediums
• Experience using online-design programs to create/edit event promotional materials and campaigns, as needed
• Demonstrated knowledge of project management processes to include communication plans
• Ability to comprehend and accurately communicate complex subject matters
• Communication is the key to success. You grasp concepts quickly and know how to make complex concepts easy to understand. You are also able to clearly communicate the vision of the Global Technology organization.
• You have a growth mindset, challenging yourself with different opportunities to develop your skills as an Experian leader and influencer
• You prioritize accountability and honesty, building trust with your team, teammates, and stakeholders by consistently delivering results

What you will be doing:

• Plan and execute the Global Technology communications strategy in partnership with the global communications team and HR. Use strong writing skills, presentation skills, audience segmentation, and the ability to understand technical information to help craft communications from leadership both internal to the Global Technology team and external to cross-functional partners.
• Serve as a content strategist. Write, edit, and oversee production of materials to convey messages and benefits clearly, at a reader-appropriate level, within brand guidelines, and using non-stigmatizing language.
• Track performance of communication efforts across multiple platforms. Maintain up-to-date records. Perform basic statistical analysis and create reports to demonstrate trends and results. Make recommendations for future improvement. Present verbal or written results to stakeholders including program directors and executive leadership.
• Coordinate with program leaders to ensure consistent messaging, consistent brand image and compliance with legal and other standards.
• Collaborate with Global Technology Senior Leaders on strategy and planning for all communication efforts

Qualifications

• 10+ years of relevant work experience, including substantial work at a leadership or managerial level
• Bachelor’s degree in Marketing, Journalism, Communications, Public Relations, or another related field
• Proven ability to develop and successfully execute strategies and recommend future improvements
• Experience collecting, analyzing, and interpreting data and applying results
• Must possess exceptional verbal and written presentation skills for purpose of representing the brand with stakeholders
• Expertise with writing, editing, integrated digital communications, social media and public relations
• Excellent communicator – superb verbal and written communications skills. Experience writing and communicating with executives
• Demonstrated ability to lead complex strategic and operational initiatives
• Program/Project management and collaboration skills across multiple teams and levels
• Hands-on graphic design (Photoshop, InDesign, Illustrator) and editing experience for a variety of visual assets
• Proficient in PowerPoint skills
• Ability and experience navigating a matrix organization
• Experience working in a global organization and a global mindset in all communications
• Experience with technical writing and communications

Additional Information

Our uniqueness is that we truly value yours.

Experian’s culture, people and environments are key differentiators. We take our people agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, engagement, collaboration, wellness, reward & recognition, volunteering… the list goes on

We’re an award-winning organization due to our strong people focus

Experian isn’t just growing, we’re leveraging cutting edge data science, design thinking and passion to build tomorrow’s credit solutions. Innovation is a critical part of Experian’s DNA and culture

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

If you live in Colorado, Connecticut or New York City, please contact us for the salary range of this position (include the exact Job Title as it reads above in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian Careers – Creating a better tomorrow together