FT Web Store Customer Care Specialist (Weekends) - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical benefits / 401k match - As a Web Store Customer Care Specialist you'll: Assist customers with web store purchases and after-sales service issues through phone, chat, and web tickets; Assure that a high level of customer satisfaction is achieved with every interaction; Identify sales opportunities during all customer interactions; Liaise with the Technical Support team to warmly transfer tech related inquiries; Answer all tickets within a determined set of Key Performance Indicators...Hiring Fast >>