[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $19 per hour / Medical, dental, & vision / PTO / 401k match - As a Customer Support Associate you'll: Follow standard operating procedures to contact customers via phone calls, chats, and emails; Prepare for customer interactions by studying products, services, and customer service processes; Accept payment on certain accounts as appropriate and resolve most questions and problems, referring only the most complex to higher levels; Evaluate customers' financial situations and negotiate terms of repayment; Input customer related data accurately and efficiently...Hiring Fast >>