Employee Relations Senior Manager

Employee Relations Sr Manager – REMOTE

locations Remote_United States

time type Full time

job requisition id 231656

Education/skills required:

• Undergraduate degree in business, law, human resources, or related subject is required. Appropriate HR Certification is expected (PHR, SPHR, GPHR, CIPD, etc.)
• Extensive management experience may also be considered in place of more formal qualifications
• Previous ER case handling experience, and people management experience is essential

Major Tasks:

• Works with business managers on particularly complex ER cases that may require commercially acceptable solutions
• Advises on formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, investigations, and performance matters)
• Acts as a second review/escalation for their team cases; ensuring the ER Labcorp consistency is attained at all times
• Approves all terminations within own business area
• Leads employee relations projects and activities
• Coordinates information with more senior ER team members to ensure compliance with federal state and local requirements
• Ensures their team delivers quality upskilling and publishes an annual development program or upskilling offering for Labcorp leaders globally; may also deliver upskilling themselves
• Works with the metrics team to supply additional intelligence around case numbers for their BU; looking at trends and making business focused recommendations
• Whilst they will be attached to a particular business unit, at busy times they are expected to work across the global team, if required

Experience required:

• Proven HR experience and interest in employee relations
• Sound, expert knowledge of relevant employment and labor laws; ideally in more than one country
• Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
• Ability to maintain confidentiality with sensitive issues
• Ability to investigate and to train their team to investigate
• Ability to summarize cases succinctly and give regular case reviews (to peers/legal/ER leaders)
• Ability to prioritize time-sensitive issues
• Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition).
• Familiarity with case management tools and Microsoft Office
• Proven customer service focus and organizational skills
• Ability to problem solve, especially in regard to commercial decisions
• Flexibility and willingness to deal with competing priorities and assist others as needed in a team environment
• Excellent interpersonal skills with demonstrated patience, tact, and respect; great line manager track record
• Demonstrated exceptional verbal and written communication skills
• Ability to adopt a systems thinking approach; looking beyond the immediate issue for the root cause

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.