Director of People Operations

Director of People Operations

Remote – US

About the Job:

LaunchDarkly is seeking a Director of People Operations to join our growing team. In this high-impact role, you will own the strategy and implementation of key processes, programs, and policies that enable the People team to operate effectively and deliver a world-class employee experience. The best candidate for this role is a strong HR business partner that is agile, knowledgeable, and can garner trust with stakeholders across the business.

Responsibilities:

• Develop, manage and mentor members of the People Ops team to build a world-class team that delivers excellence across People Operations
• Efficiently scale our People processes in a way that leverages self-service, automation, and technology
• Own all benefits relationships and processes, ensuring LaunchDarkly has the best possible benefits and experience, including monitoring utilization and other statistics
• Lead software relationships, negotiating existing contracts, sourcing new vendors, and implementing new software as appropriate
• Own all workforce-related compliance and policy matters as well as compliance trainings
• Manage and improve the collection and use of people-related data to help guide organizational decisions and priorities
• Partner with the People and Talent teams to ensure cultural consistency as LaunchDarkly grows and scales, and help build infrastructure and communications to manage through change

About You:

• Team-Oriented: You excel at collaborating across the company. You can move easily between business stakeholders and team members
• Great Communicator: You have a natural ability to build relationships with cross-functional team members with excellent attention to detail
• A Believer: You understand that technology can simplify, delight and enhance our lives and hope to build transformative innovation through your career
• Startup Mentality: You thrive in a fast-paced environment where you balance multiple projects and can prioritize your work both short and long term.
• Driven: You are motivated to achieve success both at work and in your personal life.

Qualifications:

• 7+ years of experience in People Operations with a demonstrated track record of driving improvements
• Prior experience building the People Ops or Total Rewards function at a rapidly scaling company
• Excellent communication skills and ability to coach, influence, and partner with various levels of employees, with high integrity
• Excellent judgment, strong organizational skills and a sense of urgency
• Attention to detail and the ability to effectively handle multiple priorities
• Experience with a variety of technologies across the HR tech stack
• Track record of developing and managing internal people programs, policies, and process for scale in a high growth company

Pay:

Target pay range for a Level M4 in San Francisco/Bay Area: $158,000 – $186,000*

*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.

About LaunchDarkly:

LaunchDarkly is a Feature Management Platform that serves trillions of feature flags daily to help software teams build better software, faster. Feature flagging is an industry standard methodology of wrapping a new or risky section of code or infrastructure change with a flag. Each flag can easily be turned off independent of code deployment (aka “dark launching”). LaunchDarkly has SDKs for all major web and mobile platforms. We are building a diverse team so that we can offer robust products and services. Our team culture is dynamic, friendly, and supportive. Our headquarters are in Oakland.

At LaunchDarkly, we believe in the power of teams. We’re building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

One of our company values is ‘Widen the Circle’. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it’s the right match for your skillset.

LaunchDarkly is also committed to giving back to our community and is a part of Pledge 1%, an organization that helps companies make this a priority. Through this initiative and its charitable arm, the LaunchDarkly Foundation, the company is committed to such causes as supporting education for the underserved, homelessness relief and moving towards having a net-zero carbon footprint.