Customer Support Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Respond to and resolve product inquiries from Clients and Customers via email, chat and by phone; Provide troubleshooting support in a timely and professional manner; Develop documentation, FAQs, How-Tos and Videos to improve self-serve customers; Engage effectively with Account Management, Product & Sales to share key learnings from customer interactions; Drive a successful product experience by identifying and recording bugs and feature requests; Maintain standards of adherence and metric goals...Hiring Fast >>