Customer Service Representative

Customer Service Representative

BYOD

United States – Remote OK

Full-Time

Remote

Job Openings

Why SSG?

• Work from home
• Paid training.
• Team-oriented work environment
• Growth opportunity
• Community Involvement – SSG loves to give back!
• Comprehensive benefits package available: including medical, dental and vision, paid time off and paid holidays!

About the Position

• Answer inbound client calls to assist and resolve any concerns, using high-performing customer service skills while meeting and maintaining expected KPI’s
• Conduct research to provide answers for customers to resolve their issues.

What You Bring to the Role

• An excellent communicator, verbally and written.
• Growth mindset and is excited to learn new things.
• Passionate about customer service.
• People-focused, and friendly.
• Computer skills, including typing at least 25 WPM.
• The ability to stay calm and efficient under pressure.