Credit Balance Specialist

Credit Balance Specialist

locations

Anaheim, CA

time type

Full time

job requisition id

R30838

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Please review the full template and ensure that you have removed all instructional sections prior to posting.

Work Location:
Fully Remote US

Position:
Follow up of outstanding Credit Balance A/R for all payers and/or including self pay. This position is responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients and other facilities as needed to resolve credit balance accounts and identify issues or changes. Responsible for working EDI transactions and ERA files, including reconciling carrier submissions, edits and rejection reports resulting in Credit balances.

Core Responsibilities:

• Meet productivity standards as outlined in client metrics
• Identify any issues or trends and bring them to the attention of management team
• Work on special projects as assigned
• Train others and Q/A work of others as assigned
• Other duties as assigned

Requirements:

• Thorough knowledge of the A/R Process, Credit Balance reconciliation and Refunds.
• Ability to meet position metrics goals (KPI’s)
• Strong written and verbal communication skillls

Preferred Qualifications:

Education / Training:

• Required: High school diploma or equivalent work experience

Business Experience:

• 3+ years’ work experience
• Healthcare and / or insurance billing, credit balance processing preferred

Working Conditions/Physical Requirements:
General office demands

Travel: N/A

Unique Benefits*:
Flexible work environments
Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
Employee wellbeing programs and generous health plans
Educational assistance programs
US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
Learn more at https://careers.changehealthcare.com
*Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity, Equity & Inclusion:

At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.