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Credentialing Coordinator

Title: Credentialing Coordinator (Contract)

Location: Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical care from wherever is most convenient for numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol HIMS . To learn more about our brand and offerings, you can visit forhims.com and forhers.com.


About the job:

The Credentialing Contractor will be engaged in all aspects of credentialing of health care professionals. This includes maintaining current information on file and making sure all providers have current certification and licensure. This position is also engaged in verifying compliance of NCQA and state requirements. The Credentialing Contractor primarily works independently, but frequently coordinates with the Credentialing Coordinator, and reports to the Director of Supply Operations.


  • Assist with organizing, maintaining, and verifying all aspects of the credentialing process while updating current files on practitioners.
  • Audit and verify compliance with NCQA and state level requirements for providers to practice.
  • Data entry of new applications/licenses in the credentialing database.
  • Update and process various agreements.
  • Perform employment verifications and send out certificates of insurance for current providers.
  • Document and audit receipts for licensure reimbursement.Requirements:
  • Bachelor’s Degree preferred and a minimum of three (3) years credentialing experience with working knowledge of credentialing accreditation regulations, policies and procedures, and NCQA standards.
  • Must demonstrate exceptional communication skills, listening effectively and asking questions when clarification is needed.
  • Must be a self-starter with a strong attention to detail
  • Must be able to plan and prioritize to meet deadlines; with the ability to re-prioritize as needed.
  • Excellent computer skills including Excel, Word, Google Suite, and Internet use.


We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance