Content Strategist

Content Strategist

Remote within U.S.

ABOUT THIS ROLE

Reforge’s core value proposition is to bring the expertise of experts to practitioners in the product and growth domain.

The Expertise team acquires the best operators in tech, and enables them to codify their expertise into high-quality content and courses for Reforge’s members and teams. We’re looking for a content strategist to own content development for a new product Reforge is launching: Work Artifacts. Work Artifacts enable top tech operators’ to showcase their real work products and share the learnings and insights they’ve gathered along the way.

As a Content Strategist, you will uncover and tell these operators’ stories through Work Artifacts. You’ll interview them, synthesize their experiences into compelling stories and publish them on our platform.

You will also collaborate with the Product team to improve our systems and processes for content creation and deliver an engaging user experience with this new type of content.

ABOUT REFORGE

Reforge is a new kind of educational company that helps you access the earned insights of the world’s leading practitioners, learn and apply frameworks without leaving your job, and build a strong professional network. Our content, community, experience, and brand combine into a unique product offering that creates unparalleled access to insights that are typically trapped in the heads of top operators.

WHO YOU’LL WORK WITH

• Reforge Subject Matter Experts – You’ll interview senior leaders at companies like Slack, Patreon, Open Door, Airtable, Hubspot, and more.
• Content Team – You’ll work closely with the Artifacts Lead, and other Content Strategists and Producers on the Artifacts content team
• Product Team – You’ll collaborate with PMs, designers and engineers to improve content management systems, processes, and user experience.

WHAT YOU’LL OWN

• Co-own creation, delivery and iteration of work artifacts and other content products, in partnership with Content Lead and Producers.
• Interview Subject Matter Experts to uncover insights from their experiences and translate into substantive text and video content.
• Over time, define and scale content creation processes to deliver artifacts that users value, and achieve business goals.
• Identify and deliver on opportunities to promote experts and artifacts through additional assets like social posts and clips, blog posts etc.
• Own potential future tasks and work streams that are uncovered through the product-market fit discovery process .

SKILLS & EXPERIENCE WE ARE LOOKING FOR

Non Negotiables

A content designer, content strategist or content marketer with 5-8 years of editorial, journalism, tech/business, publishing, or consulting experience and the following capabilities:

• Subject Matter Understanding. Ability to get up to speed on a new topic very quickly. Our topics range from product management strategy to data analysis techniques. Previous experience in tech is a big plus.
• Qualitative Interviews. Experience conducting interviews with subject matter experts to uncover new insights.
• Writing and Synthesis Skills. Experience and expertise in synthesizing insights and ideas into short, substantive copy.
• Project Management. Experience managing and executing a process with multiple collaborators.

Nice to Have

• UX. Ability to understand user personas and needs and create content products that meet the audience where they are. Comfort conducting user interviews.
• CMS Experience. Experience collaborating with product, design and engineering teams to build and use in-house and third-party content management systems like Notion and Figma.
• Data Analysis. Comfortable with simple spreadsheets and reading graphs. You don’t need to pull your own data, but you should know what data you would look at to inform your decisions.
• Experience with video content. Comfort with simple video editing tools and an understanding of when to use video versus written content to tell a story.

Attributes that will make you successful in this role

• Energized by a Fast-Paced Environment – You enjoy working in a fast paced environment. You are comfortable navigating ambiguity, and are excited to take on new challenges as they emerge.
• Growth Mindset – You are willing to try new things, work with different tools, and can learn and iterate quickly. You don’t let perfect be the enemy of good.
• Intellectually Curious – You like to learn new things and ask lots of questions. You can identify interesting trends in different data points and you love discovering root causes.

BENEFITS

The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer:

• Flexible/Distributed Work Environment – Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you. We also ask that every employee block off 2-3 hours of daily “deep work,” ensuring that you always have uninterrupted time and can keep a schedule that enables you to do your best work.
• Healthcare – We offer top rated health, vision, and dental insurance. We cover 100% of monthly premiums for employees, and 70% for dependents.
• Salary + Equity – We offer highly competitive salary and equity inline with top tier technology companies.
• 401k – We offer the opportunity for you to contribute to a 401k directly from your paycheck.
• Flexible PTO – Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more.

…and much more

Our commitment to diversity and inclusion: We deeply value creating a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.