Community Manager Brazil (m/f/d)

Location:  Brazil; 100% Remote

ABOUT US

Jaumo is a community to meet new people that creates exciting opportunities to make new friends, find a date, and socialize. Our app connects people and provides a dynamic user experience that encourages people to scroll less and talk more.

We’re a bootstrapped, fully remote company based in Germany with a distributed team of 30+ people working from 15 countries worldwide. Over the last ten years, we’ve built a sustainable business in a fast-growing and competitive sector.

The social apps in our portfolio have been downloaded more than 100M times, and we’re one of the world’s largest independent social discovery app developers. Today, Jaumo has an average 4.6-star rating on the Google Play store (one of the highest in our category). Join our team and help us build a product that humanizes the way people socialize online.

ABOUT THE ROLE

We are looking for a passionate, highly energetic Community Manager in Brazil (f/m/d) with solid experience. You will be an essential part of our bootstrapped and 100% remote company with a flat organizational structure. The position is full-time. This is an excellent career opportunity to join a fast-growing company in a key position.

WE OFFER YOU

• You will work on something meaningful. Many businesses say they change lives, but we do it. We’ve helped millions of people worldwide find new friends, love, and happiness — the collection of Jaumo weddings, babies, and anniversaries grows yearly!
• An outstanding work-life balance. Work whenever you want from wherever you are in Brazil. We care about results, not hours. This is a remote role in a fully remote international team.
• As a fact- and engineering-driven company, we have a ‘no bullshit’ policy
• You can enjoy 30 days of paid vacation plus your local holidays, and a competitive salary

WHAT YOU WILL DO

• Bootstrap and manage Jaumo online communities in Brazil
• Build and maintain a team of community moderators (volunteer) and build relationships with power users and influencers
• Assist other Community Managers and contribute to the growth of Jaumo Communities globally
• Monitor and report on feedback and online reviews
• Liaise with the Development and Product team to stay updated on new products and features
• Work agile with a motivated and innovative lean team of experts (including us, the two founders)

YOU WILL BE SUCCESSFUL IN THIS POSITION IF YOU…

An ideal candidate is passionate, autonomous, proactive, and has experience working as a Community Manager. We’re a bootstrapped company that doesn’t have millions in VC funding to drive growth at all costs. We’re building a sustainable, long-term company that our users love, and we love working for.

• Proven work experience as a Community Manager (or similar role)
• Experience launching community initiatives (e.g., building an online forum, launching an ambassador program, creating an online event series, and writing an email newsletter)
• Excellent written and verbal communication skills to engage with community members, stakeholders, and team members in a professional and approachable manner
• Active listening skills to understand and respond to community needs and feedback.
• Empathy to build strong relationships with community members and resolve any conflicts that may arise.
• Strong organizational skills to plan, coordinate and execute community events and initiatives
• Ability to interpret app KPIs and online customer engagement metrics
• Self-motivated and comfortable working remotely with the minimal direction
• Speak and write business-fluent English and Portuguese
• Reside in Brazil and have a grasp of the Brazilian culture

OUR HIRING PROCESS

Our hiring process consists of three stages (including an online test) and usually takes up to a few weeks, depending on how fast each stage is completed:

• Initial application review
• Online test – approx 60 minutes
• Interview – an initial Zoom call to get to know you better

If this profile matches your expertise, experience, and aspirations, we’d be delighted to receive your complete application, including references and your portfolio.