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Call Center Router - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Router you'll: Develop an understanding of BigCommerce's products, services, partners, and values; Filter incoming calls from the company's 1-800 sales line and route to the appropriate department; Draw on solutions selling techniques to build rapport and probe for needs; Provide world class customer service; Arrange product demos with Sales Reps and Sales Engineers, when appropriate; Practice good sales hygiene by maintaining the Salesforce CRM; Interact with merchants across a variety of categories to acquire new customers; Relay customer feedback to management to increase client satisfaction...Hiring Fast >>