Billing Coordinator

Billing Coordinator

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FINANCE

FULL-TIME

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What is Trusted Health?

Trusted, Inc. is the leading digital labor marketplace and workforce management solution for the healthcare industry. We are headquartered in San Francisco but we’ve taken a digital-first approach to building our workforce and the majority of our team resides across the US and abroad.

Trusted was founded in 2017 with a focus on the largest profession in healthcare: nursing. Since then, we’ve taken a process dominated by recruiters and phone calls and converted it to a fully digital experience, connecting nurses directly to job opportunities and handling benefits, payroll, onboarding, and compliance. Our platform provides full employer of record services for employers in all 50 states and the District of Columbia.

In 2020, we launched our proprietary staffing platform, Works. Works helps hospitals solve one of their biggest challenges: filling every shift in an environment where demand for healthcare services and labor costs are increasing exponentially. With Works, facilities can create their own on-demand nursing workforce and manage all the details from a single system. Using predictive insights and recommendations, Works helps hospitals react to fluctuations in demand, while its staffing marketplace creates competition to fill open job requisitions with high-quality, active talent.

Trusted has support from top institutional investors such as Craft Ventures, Felicis Ventures, StepStone Group, and Founder Collective, as well as healthcare innovators like Texas Medical Center, Mercy Health, Intermountain Ventures, Town Hall Ventures, and Healthbox. Most recently we closed a $149 million Series C round to fund our next stage of growth.

What we’re looking for

We’re looking for a Billing Coordinator to become a key contributor in our timekeeping process to review, reconcile and partner with our internal and external customers. This position is key to ensure we are performing accurate and timely billing to our customers. As our company grows, this role is critical to making sure our financial operations remain on track.

Your responsibilities

• You’ll work closely with our Billing Manager and Billing Coordinators to strengthen our Billing and Collections cycle
• Own and work with CCT’s (Care Coordinators) to upload timecards into the VMS system for review and approval
• Resolving customer inquiries in a timely, professional manner. Including follow-up and resolution of discrepancies or disputes
• Successfully triage all Billing related inquiries via Front
• Navigating our in-house system, Techelon, and moving time cards by MSP as necessary
• Assist with process improvement and ad-hoc projects as necessary
• Weekly Uploads on the timecards to all VMS systems that satisfy all requirements for billing

Who you are

• Excellent Communicator. You speak and write clearly and articulate without being overly verbose or talkative and maintain this standard in all forms of written communication
• Detail oriented. You are tenacious in learning the ins and outs of our software, thorough in your review of reconciliations and the kind of person that ensures nothing slips through the cracks
• Honest. You act with integrity and maintain a standard for all work with proper documentation, doing what is right and speak your truth even if it means disagreeing with your manager or your peers
• Strong work ethic. You are motivated to get things done without being told what to do and bring new ideas to the company, seeking more efficient ways to complete tasks or improve processes
• Fast learner. Ok, so maybe you haven’t done 100% on the list above, but you’re excited about picking up new things and you think learning curves are more like runways. You’re a self-starter and if provided with the right direction you’ll figure out how to get to the destination

You have

• 1+ years of accounting experience in a startup environment or equivalent experience in travel nurse staffing industry
• Degree in accounting/finance or related field
• Excel/Data management skills (Pivots, Vlookups, etc.)
• Experience with relevant software: NetSuite, Airtable, Google Sheets, etc.

We offer

• Stock options and competitive compensation package
• Paid vacation, sick time, family leave, and flexible working hours
• Employer-paid health insurance, vision, and dental
• Mindfulness and fitness reimbursement
• Learning and professional development reimbursement
• Monthly cell phone reimbursement
• Employer-sponsored 401k

#LI-EK1 #LIRemote

Trusted Health provides equal employment opportunity for all applicants and employees. All qualified applicants will be considered regardless of an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, military or veteran status, or any other basis protected by federal, state or local laws. If you cannot submit your application due to a disability, please email hello@trustedhealth.com; we will reasonably accommodate individuals with disabilities to the extent required by applicable law.