Billing and Follow Up Representative

Billing and Follow Up Rep – Remote

Job ID 195932BR

• Rochester, Minnesota
• Full Time
• Finance

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Why Mayo Clinic
Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.

Position description
The Billing and Follow Up Representative II is an experienced level position that enables the accurate and timely submission of claims. This position will be responsible for the correction of billing errors that will enable timely claim submission to payers, following up on non-adjudicated claims, and review of claims with contractual underpayments. This position will be responsible for working billing and follow up tasks of higher complexity, and will require knowledge of payer billing requirements. This role will require adherence to quality assurance metrics, as well productivity standards that will enable billing and follow-up key performance indicators to be met.

Qualifications

• High School Diploma or GED and 2 years of experience in medical billing (hospital and/or professional)
• OR
• Bachelor’s Degree Required
• Ability to read and communicate effectively in English
• Basic computer/keyboarding skills, intermediate mathematic competency
• Good written and verbal communication skills
• Knowledge of proper phone etiquette and phone handling skills
• Must maintain regular and acceptable attendance; may be required to work weekend, holiday or OT hours

Additional qualifications

• Associates degree or higher preferred
• Four years of relevant experience preferred
• Knowledge of and experience with Epic is preferred
• General knowledge of medical billing and collections processes preferred
• General knowledge of healthcare terminology preferred
• Knowledge of contracted payers preferred

License or certification NA

Exemption status Non-exempt

Compensation Detail $22.99 – $31.05 / hour

Benefits eligible Yes

Schedule Full Time

Hours / Pay period 80

Schedule details 100% Remote, can be seated at any site.

Monday – Friday, five 8 hour shifts between 7am-5pm

Weekend schedule n/a

Remote Yes

International Assignment No

Site description
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.