Billing and Accounts Receivable Supervisor

EverCommerce – Billing and AR Supervisor (Remote, US/CAN)

Category: Accounting & Finance

R-103344

Denver, Colorado, 80205

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en

We are looking for a Billing and AR Supervisor eager to join a high-growth technology company. As a Billing and AR Supervisor, you will be responsible for managing the overall order to cash process for several solution organizations as part of our Revenue Operations team.

You are comfortable in a high-energy, fast-paced environment with shifting demands and effectively prioritize the requirements of competing projects. You are willing and able to dive into the details of the quote-to-cash cycle for multiple products to develop simple, operational solutions for complex billing and collections scenarios and are able to pull yourself out of the details to summarize to communicate to senior leadership and operators. You communicate effectively up and down the chain of command to ensure that you understand entity-wide strategic priorities, how your team’s mission fits into that plan, and to ensure that your team is executing effectively and efficiently. You take ownership of your work and that of your team, and self-correct when necessary to get back on track.

Responsibilities:

• Responsible for planning, organizing, and leading a billing/collections operations team (4-6 direct reports), including implementing strategic direction, development and mentoring
• Own the order to cash process for certain product lines driving continuous operational improvement, specifically tightening and automating manual processes where possible
• Ensure the accuracy of billing reports and metrics and use the information to lead productivity and accuracy of the billing team
• Develop comprehensive understanding of current billing, cash application and cash collection processes and make recommendations to streamline processes, build efficiencies and add controls
• Own the AR aging for select businesses and ensure achievement of DSO and collection targets established
• Coordinate billing audits and compliance activities as needed
• Maintain strong internal (including cross functional) and external customer relationships to ensure the immediate resolution of problems as well as be responsive to future needs
• Assist in preparing reporting used for month-end close/revenue recognition purposes
• Assist in implementation of best-in-class billing and revenue recognition systems (NetSuite and Zone Advanced Billing)
• Contribute to or manage additional operational areas as needed

Desired Skills & Experience:

• 3-5 years of billing/collections experience; Managing a team a plus
• Intermediate Excel skills
• Strong attention to detail
• Ability to multi-task in a fast-paced environment
• Strong verbal and written communication skills
• Strong analytical and organizational skills
• Ability to work with high volume of transactions in a fast-paced environment using multiple systems while meeting deadlines
• NetSuite experience strongly preferred; Zone Advanced Billing experience a plus

Where:

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Robust health and wellness benefits, including an annual wellness stipend
• Continued investment in your professional development through Udemy
• 401k or RRSP with company match
• Annual wellness stipend
• Flexible and generous paid time off
• Employee Stock Purchase Program

Compensation: The target base compensation for this position is $80,000 to $90,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!