Billing and Accounts Receivable Specialist

Billing & Accounts Receivable Specialist

US – Remote RH235030

Every developer has a tab open on Stack Overflow.

We are one of the most popular websites in the world – a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.

Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.

We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.

We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.

Stack Overflow is searching for a detail-oriented, analytical Billing & Accounts Receivable Specialist to assist the Finance Team in billing and collections. The Billing & Accounts Receivable Specialist will
work closely with clients and our Sales and Customer Success organization to ensure that accounts are properly billed and that payments are posted timely.

What You’ll Do:

The Billing & Accounts Receivable Specialist performs the following critical functions so that the accounting and finance functions for the global accounting operations can operate successfully:

• Ensure all invoices agree to underlying customer contracts and sales orders.
• Prepare and issue client invoices based upon agreed billing cycles. Generate ad-hoc invoices as required.
• Researches, resolves and processes customer claims/credits for invoices in conjunction with internal partners.
• Investigate and resolve any billing discrepancies.
• Responsible for resolving all external and internal billing and collections enquiries.
• Prepares A/R related month-end workpapers including performing balance sheet reconciliations.
• Conducts analyses of AR aging to identify overdue/delinquent accounts, contacts customers regarding overdue accounts and documents weekly collection activities ensuring that A/R days outstanding is consistent with internal collections targets.
• Maintains integrity of billing records by ensuring accuracy of data and processing internal requests for updates in a timely manner.
• Matching customers payments to open invoices and reconciling discrepancies.
• Key contributor to the ongoing development and improvement of internal processes and policies for the Billing and Account Receivable function.
• Assists with ensuring that the A/R process and system documentation remains current.

What we expect from you:

• Minimum 3 years of related experience (inclusive of end-to-end quote to cash processes).
• Ability to perform independently at high levels in a fast paced ever-changing work environment.
• Possess strong organizational and time management skills.
• Detail oriented, professional attitude, reliable, energetic.
• Excellent oral and written communication skills.
• Experience partnering with different departments outside of the Finance team (e.g. Sales, Customer Success, Revenue Operations).
• Intermediate Excel skills.
• Proactive approach to problem solving and ability to initiate and effect change.
• Willing to learn new things, be open to challenges.
• Growth mindset with an eagerness to grow and take on additional responsibilities in the Accounting Team.
• Sage Intacct experience is a plus.
• Zuora billing experience is a plus.
• Salesforce experience is a plus.
• Prior SaaS and/or Ads billing experience a plus
• An understanding of ASC 606 revenue recognition standards is a plus
• Public accounting experience is a plus.
• CPA, ACCA or working towards those qualifications.

Base salary will range from: $80K – $100K

What you’ll get in return:

• Competitive Base Salary
• Generous paid vacation
• Generous parental leave (16 weeks at 100% pay), family care leave, and unlimited sick days
• Equity (RSUs) for all employees at all levels
• Industry-leading health benefits that are applicable per country of residence for all our full-time employees
• Company-paid Life Insurance
• Health & wellness stipend
• Home Internet stipend
• Professional allocation for your growth and development
• One-time allowance to assist with your home office setup
• Company-paid access to Calm, Bravely, LinkedIn Learning, MyAcademy and Overdrive

Stack Overflow is proud to be an equal opportunity workplace. We value diversity, inclusion, equity and belonging and these pillars are at the heart of how we work together here at Stack. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For individuals based in California, and other locations where required, we will consider employment qualified applicants with arrest and conviction records.