Associate Community Manager – India

Location:  India; 100% Remote; Part-Time

Do you have a creative mind as well as a deep understanding of online communities and social media?

ModSquad is seeking an experienced Associate Community Manager with knowledge and passion for building communities.

As a ModSquad Associate Community Manager, you will report to and support our social media community managers and strategists to develop great social media content on behalf of a diverse range of clients.

This is a rare opportunity! And we’re looking to bring someone creative and clever, who has strong writing skills and wants to learn more about social media in the business landscape.

Hours of Operation: 8:30 PM to 4:30 AM PST (9 to 5, India time)

A successful candidate needs to have confidence and strength in the following abilities:

• • Be a proactive, self-starter and independent contributor with follow-through on all initiatives
  • Have strong problem-solving, creative writing, and editorial skills
  • Showcase strong communication skills (and feel comfortable with communicating the good and the bad)
  • Engage confidently with internal and external partners on video and voice calls
  • Enjoy engaging and developing a broad range of people, communities, clients, and trends
  • Have active and professional experience with forums, Facebook, Twitter, Instagram, TikTok, Discord (other platforms like SnapChat, Twitch.tv, Youtube, etc a bonus)
  • Be able to execute community initiatives, measure results, and modify programs based on feedback
  • Retain and demonstrate excellent organization and time-management skills and schedule to hit deliverable deadlines
  • Be a creative copywriter who understands the balance between professionalism and meta, fun community initiatives
  • Be knowledgeable and passionate about niche communities

Desired skills and pluses:

• • Experience creating video content and writing video scripts
  • Confidence hosting video calls and being “on screen” during video recordings
  • Strong research skills with a deep knowledge of the India market
  • Proficient in Microsoft Office with experience of the Google Suite for reporting, creating presentations tracking, and documentation
  • Understanding the value of influencer marketing is a bonus!
  • Experience with brand acquisition/recruitment campaigns is a plus!
  • Bachelor’s degree or equivalent work experience
  • The position requires excellent verbal and written skills, someone who is excited about social media and content creation and has the ability to communicate, collaborate, and support effectively

Please ensure your resume showcases your professional social media or community management experience. If you have a public social media account you feel comfortable sharing, we encourage you to do so. We also welcome samples of any social content or blog articles you have crafted on behalf of a brand. 

About ModSquad:

ModSquad has been reinventing the Customer Experience Services industry since 2007.  Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between.  Our client list includes the NFL, Zendesk, Topps, and a ton of other companies we aren’t at liberty to talk about. We support over 50 languages in more than 90 countries. We’re primarily a remote company so you’ve already seen our/your office.  If you want to work with great people on cool projects for amazing brands, you’ve come to the right place.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.