Administrative Assistant, Operations

Title: Administrative Assistant, Operations – Remote

Location: United States

Do you want to make a direct impact in improving the lives of refugee children? ICF is looking for a full time, home-based Administrative Assistant/Operations Specialist to support the development and implementation of a Prevention of Child Abuse and Neglect model for refugee facilities that care for unaccompanied children, staff that work with unaccompanied refugee children who have been released to sponsors in America, and federal staff working with this same population. This position requires a highly organized and responsive professional with excellent interpersonal and communication skills to work closely with project leadership and ensure the team’s day-to-day operations remain organized and run smoothly. Tier 2 Public Trust Clearance required.

Key Responsibilities:

• Coordinate logistics and planning of project-related meetings and activities, to include scheduling and meeting invitations
• Manage meetings to include drafting and sending agendas, developing and maintaining meeting minutes, and following up on action items
• Set-up and maintain an organized system for management of project files and documentation
• Support the coordination and dissemination of program materials and messaging to key stakeholders
• Work with the leadership team to organize and track the teams’ operational tasks, project deliverables, deadlines, and metrics.
• Process, track, and maintain subcontracts and invoices
• Provide support with other administrative duties as assigned by project leadership

Basic Qualifications:

• Bachelor’s degree in social work, or a related human services area from an accredited institution. (Substitution: Associate degree and 3 years of relevant experience)
• 3+ years of professional experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Excel, MS SharePoint, Teams, and Outlook)
• Successfully complete Federal and State criminal background checks (fingerprints) and Child Protective Services (CPS) clearances from each state in which he/she has lived for the past five years due to Government contract.

Preferred Skills:

• Experience working under a government contract
• Experience with project management software

Professional Skills:

• Demonstrated outstanding level of professionalism in providing administrative support, including ability to exercise good judgment, discretion, tact and diplomacy.
• Excellent interpersonal skills and the ability to build and maintain positive, productive relationships with peers, colleagues, consultants, and professional staff
• Strong analytical, problem-solving, and decision-making capabilities
• Excellent verbal, interpersonal, and written communication skills
• Ability to prioritize, manage multiple activities simultaneously, and maintain high-quality results in a fast-paced, changing environment

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Pay Range – There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$42,424.00 – $72,121.00

Nationwide Remote Office