Accounts Receivable Specialist
REMOTE
FINANCE ACCOUNTING
FULL TIME
Restaurant365 is a young SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be Best in Class … and we want that for you too!
In 2019 Restaurant365 closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company’s vision of providing the best technology to the restaurant industry. As recently as June of 2021, Restaurant365 announced the acquisition of Compeat, a well-known provider of restaurant back office, workforce, and business intelligence software. Adding Compeat’s feature-rich products advances Restaurant365 further on the journey toward our goal of providing restaurant operators with a powerful tool that simplifies their lives and increases their profits. Serent Capital was added to our investor list as a result of this transaction.
Our diverse portfolio of clients includes well-known nationwide franchises as well as your favorite local spot. From fine dining to fast-casualR365 does it all!
*Please note, this position can be based in Irvine, CA, Austin, TX, or remote
The Accounts Receivable Specialist will help with the creation and implementation of best-in-class finance and accounting practices. The incumbent is detailed oriented, has a strong foundation in billing and collections, and has demonstrated work experience on billing and accounts receivable (A/R) teams for a fast-paced and highly transactional companies. This role requires the incumbent to exercise assertiveness, professional discretion, independent judgement, and to perform their responsibilities effectively.
How you’ll add value:
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- Support daily and monthly billing and accounts receivable functions to ensure customer accounts are accurate and current
- Research and respond to billing inquires, disputes, or unusual transactions assigned by manager
- Exercise professional judgment and positive communication with customers regarding billing and payment queries and resolving past due accounts
- Process check bank payments and bank deposits. Assist with collections process, and ensure that any increase in A/R balance is investigated properly
- Negotiate with customers on past due amounts and create and enforce approved payment plans
- Monitor and recommend any seriously delinquent accounts for termination
- Ad hoc projects as assigned by management
- Assist Company Retention Team on Churn and Credit requests
- Review of Customer Agreements, to ensure that associated revenues can be properly recognized, and customers adhere to terms set forth by R365 Master Subscription Agreement
- Other duties as assigned
What you’ll need to be successful in this role:
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- 2-3 years demonstrated A/R accounting experience
- Higher education coursework in Business or Accounting preferred
- Demonstrated customer service experience
- Salesforce experience (preferred but not required)
- Sage Intacct experience (preferred but not required)
- Flexibility with workload and ability to adhere to tight deadlines, and able to adjust schedules as needed
- Knowledge of SaaS companies and subscription-based revenue models
- Understanding of GAAP principles, and internal controls
R365 Team Member Benefits & Perks
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- Competitive compensation package
- Ability to work remote or hybrid
- Comprehensive medical benefits
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
- Philanthropy events
Why join our amazing team?
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- We’re a community that prides itself in creating innovative solutions and producing quality work
- Our product is the secret ingredient that makes a real difference to restaurants nationwide
- The open concept work environment that we’ve created is causal, collaborative, and cultivates communication