Account Representative Lead

Title: Account Representative Lead

Location: United States

Edmentum is the leading provider of K-12 digital curriculum, assessments, and services to 43,000 schools in all 50 states and over 100 countries worldwide. We partner with educators to create instructional technology that is proven, easy-to-use, individualized, and aligned to state standards. Built on a 60-year history of innovation and impact, we believe that when educators succeed, students thrive, everywhere learning occurs.

Edmentum is committed to making it easier for educators to individualize learning for every student through simple technology, high-quality content, actionable data, and customer success. Edmentum’s vision is a world where educators succeed and students thrive, everywhere learning occurs. We create innovative, proven learning technology, partnering with educators to ignite student potential. We place educators first. Our purpose is what fuels us. We create positive impact. We lead with respect and trust. Our people are our heart. Diversity and inclusion strengthen us. Empathy guides our actions.

The Account Representative Lead will have an assigned territory and within that territory is responsible for managing existing customer relationships, selling multiple programs, and driving growth in owned accounts. This position encompasses solution-based sales into the K-12 market and will be charged with territory renewal and expansion of programs and services within their assigned territory. To do this the individual must take a consultative approach to identify on-going customer needs and how Edmentum’s online solutions and professional services can align to their goals and outcomes to maintain and/or grow overall market share. The individual will have an assigned sales goal, with quarterly pacing expectations, and is responsible for meeting these goals through the discovery and maintenance of customer relationships. The sales process includes partnership meetings around school-year cycle, overcoming challenges with current implementation, identifying key contacts throughout the account, needs analysis for additional growth, providing program demonstrations, preparing proposals, and to support the customer through their purchasing process. This role will also be a Liaison between the Account Representatives and the Program Advisor Manager for the team. Additional responsibilities above and beyond their individual territory will be assisting with Onboarding and Mentoring. Team assistance with Systems, Tools, and Product. Along with Best Practice sharing, strategy, and modeling of initiatives, conversations, and KPIs.

ESSENTIAL DUTIES AND RESPONSIBLITIES:
Maintain an Educator First mindset in all that you do
Demonstrate the value of Edmentum’s programs and professional services
Responsible for identifying key contacts, conducting customer meetings, and closing sales with renewals in assigned territory
Seeks to build multiple relationships within a customer account to expand existing programs and adding new implementations.
Manage high volume of opportunities
Run virtual meetings, including program demonstrations, of all Edmentum solutions at an Outcome-Focused level
Craft pricing proposals using Edmentum guidelines
Maintain proficiency in Edmentum products and services and appropriately position Edmentum solutions against the competition.
Maintain a structured workday, create key priorities, and focus areas for each day/week
Utilize exceptional time management skills and attention to detail
Ensure that Salesforce.com reports are monitored daily to ensure goal tracking
Maintain timely and accurate information in Salesforce.com to track sales activity and expected KPI’s as well as produce accurate forecast.
Mentoring and Onboarding Assistance
Assistance with Systems, Tools, and Products
Best Practice sharing, strategy, initiatives, conversations, and KPI’s

QUALIFICATION REQUIREMENTS

EDUCATION and EXPERIENCE
Bachelor’s Degree or equivalent experience in K12 education preferred
1-2 years sales experience including conducting customer presentations, making outbound calls, and retaining customers
Experience with Salesforce.com or equivalent CRM solution
Demonstrated experience with developing and maintaining client relationships

KNOWLEDGE, SKILLS, AND ABILITIES:
Goals and results oriented
Must possess excellent time management skills, verbal and written communication skills and strong presentation skills.
Strong sense of urgency and initiative
Ability to work in a fast paced, changing environment
Capacity to absorb information and program details quickly
Ability to maintain strong product/solution knowledge across entire portfolio
Coachable with a willingness to learn and take direction
Take on mentoring responsibilities
Ability to lead initiatives

Edmentum is committed to maintaining a safe and healthy work environment for our employees, vendors, and guests. Our organization will comply with all COVID-19 vaccination requirements at a site or facility that requires all employees and contractors who will be performing services. The CDC defines fully vaccinated as being two weeks after the second dose of a two-dose COVID-19 Vaccine or two weeks after the single dose of a one-dose vaccine.

Edmentum is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Edmentum’s notice regarding the collection of personal information from interested candidates is available here