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WordPress Support Specialist

Location:  International, Anywhere; 100% Remote

We are on the hunt for some epic talent to join our CampusPress family.

You’ll be working on various WordPress projects across CampusPress, and Edublogs.

We’re looking for a person available to work on the following schedule:

* 9:00 PM to 1:00 AM UTC

RESPONSIBILITIES

The role will involve:

* Providing support by email to our Edublogs and CampusPress customers.
* Assisting with and solving all manner of WordPress questions, with style!
* Contributing to testing and QA with updates to WordPress core, plugins, and themes.
* Coordinating with developers over bugs, features and cool new stuff.
* Being an active part of the Incsub team.

Reach for the skies, we have a heap of many challenges and opportunities for those who aspire to do more!

QUALIFICATIONS
Requirements:

* Have a really good familiarity with WordPress, might even be able to code (PHP/MySQL and/or HTML/CSS) a bit, or a lot, even better
* Experience in WordPress Multisite Networks
* Amazingly great communication skills
* Impressive response times, typing speed (it matters)
* Interpersonal skills, including the power to swiftly build rapport with both current and potential customers
* Are a great team player, keen on working in an expanding, motivated, distributed support team
* Enjoy collaborating with others, and don’t back down from a challenge
* Love people and love yourself!

We like all staff to be working 40 hours a week, but if you did want to work more hours, that’s also cool with us.

SKILL-SET
WordPress, Multisite Networks, Customer Support, Education Industry Knowledge, English language, Communication, PHP, MySQL, HTML, CSS

JOB BENEFITS

* Flexibility
* Very attractive working conditions for the right candidate
* 28 days paid leave per annum (up to 35 days)
* Opportunities for paid travel to attend WordCamps and other industry conferences
* Long service leave (3 months off paid) after you’ve been with us for a while
* Up to 2 months salary bonus based on company growth targets
* Technology budgets every three years; the longer you serve, the higher you deserve
* General expenses budget yearly; the longer you work, the more you get
* Our company values are that family and friends come first, and we always look to promote internally!

WHAT SHOULD I DO NOW?

Download our CP Support Enthusiast Task Sheet, answer those questions and then submit your application. It’s that simple!

*** We are unable to consider applications that fail to demonstrate a high level of written communication.

HIRING PROCESS

Our hiring process includes the attached task and an interview with our management team, enclosing a 2nd task.

Good luck!