Virtual Triage Nurse
job requisition id
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company one that combines compassion, health insurance, clinical care, service, and technology – to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!
A bit more about this role:
Our Care OnDemand services span the continuum of acute care, beginning with helping members navigate new or urgent symptoms with a nurse triage line, delivering best-in-class virtual urgent care services, and (when needed) connecting our members to high value urgent and emergency care providers in the community, and following up with them after an acute event. We are building a novel, intensely patient-centered virtual front door that provides access to immediate health care in a way that has never been done before.
As a Clinical Guide: Care OnDemand RN you’ll be responsible for providing telephonic advice to members when they call Devoted for clinical needs. By providing clinical advice and triaging clinical concerns when members call Devoted, you can help members achieve better health outcomes. You’ll serve as an advocate for these members, helping them get the care they need, and connecting them with necessary resources.
Our ideal clinical guide is caring, compassionate, solution-oriented and enthusiastic about providing an outstanding experience for Devoted Health’s members. They have excellent clinical judgment and triage skills. They are ready to innovate, adaptable to a continuously evolving startup environment, and willing to start scrappy, working with the whole Devoted family to create a revolution in how care is delivered.
A day at Devoted could include:
Working with members
Working with other providers and resources
Improving how we work
Attributes to success:
Skills and experience:
Nice to haves:
Salary Range: $80,000 – $95,000 annually
Our Total Rewards package includes:
*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.