Technical Writer

Technical Writer

Remote

Full Time

Mid Level

Job Title: Technical Writer

Seeking: Technical Writer with a keen eye for detail, organized, thorough, and proactive. This person will be focused on developing both technical and creative materials to be used in training plans, technical guides, various project-based reports, social media content, and blog posts.

DCG is a specialized, evidence-based communications and research firm focused on supporting federal clients with strategic public relations, marketing, outreach, and research and analysis services. With more than 14 years of experience dedicated to delivering innovative solutions in support of federal government campaigns, our focus is to deliver comprehensive communications services through cutting-edge technologies that enrich the lives of Americans.

Why DCG? Our mission-driven work has covered critical topics like human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, veteran health, transportation safety, small business resources, public diplomacy, to name a few. We believe smart communications has the power to change lives and this work is our passion.

Position Overview: In support of our client’s mission, our focus is helping VA expand Veteran access to care through digital technologies. The Technical Writer will be focused on developing both technical and creative materials to be used in training plans, technical guides, various project-based reports, social media content, and blog posts. This content will be posted to a variety of digital mediums requiring strong familiarity with platform management, technical troubleshooting and issue resolution.

Location: Fully Remote

Key Responsibilities:

• Write and edit materials, such as reports, regulations, articles, newsletters, magazines, news releases, training materials, brochures, interpretive handbooks, pamphlets, guidebooks, scholarly works, reference works, speeches, or scripts.
• Gather, analyze and compose technical information required for preparation of user manuals, training materials, installation guides, proposals, reports, etc.
• Edit functional descriptions, system specifications, user manuals, special reports, or any other customer deliverables and documents.
• Conduct research and ensure the use of proper technical terminology; must possess strong understanding of medical and healthcare industry terminology.
• Translates technical information into clear, readable documents to be used by technical and non-technical personnel.

Required Qualifications:
Education: A bachelor’s degree in communications or a related field is required.

Experience: 4+ years of demonstrated experience writing high-quality content for a variety of platforms. Federal government consulting or public relations experience a strong plus.

Skills:

• Possess strong understanding of medical and healthcare industry terminology.
• Strong writing skills, with the ability to create clear, concise, and engaging content.
• Proven experience in developing training materials, particularly for app-based or virtual technologies.
• Excellent organizational and project management skills.
• Ability to work independently and deliver high-quality materials with minimal supervision.
• Strong interpersonal and communication skills for effective collaboration with stakeholders.

Culture at DCG: DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement. Get a glimpse into our culture here:

• DCG Life Medium Blog: https://medium.com/dcg-life
• DCG Life Instagram: @dcglife

Benefits Snapshot:

• A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.
• 401(k) retirement plan with a fully vested 4% corporate match
• Annual monetary supplement toward mental and physical wellbeing, and pre-tax Flexible Spending Accounts (FSA).
• 100% Paid Family Bonding for all new parents (including adoption), in addition to STD/LTD
• $1000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy.
• Generous paid time off including 11 paid federal holidays annually.
• Annual $1600 professional development stipend
• $300 annual cash benefit to be used on a variety of wellness perks such as massage, gym memberships, equipment, and more.

DCG Communications is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.